as the entire situation seems highly illogical to me as well. But now fifth third has the money from my mom 's check sitting in my account and refuses to release those funds to me bc they suspect I'm writing counterfeit checks. They also have the money from the local fair business. So if they can't or won't help me

What the CFPB Record Shows About as the entire situation seems highly illogical to me as well. But now fifth third has the money from my mom 's check sitting in my account and refuses to release those funds to me bc they suspect I'm writing counterfeit checks. They also have the money from the local fair business. So if they can't or won't help me

as the entire situation seems highly illogical to me as well. But now fifth third has the money from my mom 's check sitting in my account and refuses to release those funds to me bc they suspect I'm writing counterfeit checks. They also have the money from the local fair business. So if they can't or won't help me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX or 3 , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, as the entire situation seems highly illogical to me as well. But now fifth third has the money from my mom 's check sitting in my account and refuses to release those funds to me bc they suspect I'm writing counterfeit checks. They also have the money from the local fair business. So if they can't or won't help me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I tried to access my account via phone app to see if the checks had cleared yet. I didn't want to go to the bank for a cashier 's check if the funds weren't available yet. I was locked out of my account and when I tried the customer service phone number it said I was locked out and could not access my account. So I went into a local branch to sit with a banker and see what was wrong. She called their fraud department and they advised her that my account has been frozen bc they were unable to verify the funds were intended for me. '' I was able to answer every security question they had for me", and the single most common underlying issue is "I would need to provide a copy of the check stub that the check came with. I literally just threw the check stub away so I no longer had it. They said I would need to get a new one from the fair before my account would be released. I went ahead and called the fraud department number once I got back to my car. I spoke with a rep who only continued to say the same thing regarding their need for these documents to verify if these checks were actually intended for me or not. I then demanded to speak with a supervisor. The supervisor informed me of the same information and there was no other way or verification that I could do. When I said that wasn't acceptable".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as the entire situation seems highly illogical to me as well. But now fifth third has the money from my mom 's check sitting in my account and refuses to release those funds to me bc they suspect I'm writing counterfeit checks. They also have the money from the local fair business. So if they can't or won't help me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.