Total complaints
1
Filed since AFTE
2026 data Public-data reference. official source
AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR's complaint history from CFPB public records. 1 consumers have filed complaints since AFTE. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
AFTE
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR complaint mix by product
- SHELLPOINT MORTGAGE 1 100.0% – 0% relief
How AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| SHELLPOINT MORTGAGE SENT THE PERMANENT MOD TO BE SIGNED AND NOTARIZED | 1 |
Top States
| State | Complaints |
|---|---|
| ALLOWING BOTH OF US TO SIGN AND NOTARIZE THE FINAL MOD. SHELLPOINT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I NOTICED THAT THEY PUT NOT ONLY MY NAME AS BORROWER BUT MY EX HUSBAND 'S NAME AS NON-OBLIGOR TO BE SIGNED AND NOTARIZED BY BOTH OF XXXX. I RECEIVED THIS ON XX/XX/XXXX. I CALLED XXXX ON MONDAY XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR
AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to AFTE, and the most recent logged activity is AFTER THE , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "SHELLPOINT MORTGAGE SENT THE PERMANENT MOD TO BE SIGNED AND NOTARIZED", and the single most common underlying issue is "I NOTICED THAT THEY PUT NOT ONLY MY NAME AS BORROWER BUT MY EX HUSBAND 'S NAME AS NON-OBLIGOR TO BE SIGNED AND NOTARIZED BY BOTH OF XXXX. I RECEIVED THIS ON XX/XX/XXXX. I CALLED XXXX ON MONDAY XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR have?
AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR respond to complaints on time?
AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR has a 0% timely response rate to CFPB complaints.
What is the most common complaint about AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR?
The most common issue reported against AS THE BORROWER AND MY BROTHER AS THE NON-OBLIGOR is "I NOTICED THAT THEY PUT NOT ONLY MY NAME AS BORROWER BUT MY EX HUSBAND 'S NAME AS NON-OBLIGOR TO BE SIGNED AND NOTARIZED BY BOTH OF XXXX. I RECEIVED THIS ON XX/XX/XXXX. I CALLED XXXX ON MONDAY XX/XX/XXXX" in the "SHELLPOINT MORTGAGE SENT THE PERMANENT MOD TO BE SIGNED AND NOTARIZED" product category.
Read our methodology — how this data is sourced, computed, and verified.
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