Total complaints
1
Filed since Furt
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as soon as I deposited money into my Gemini account and bought cryptocurrency with that money afterwards I discovered my bank is not compatible with Gemini 's version of XXXX and this is the only method available for fund withdrawal. In light of that unfortunate revelation I tried to transfer my XXXXrypto to my other exchange and that is when Gemini froze my account and rendered my funds inaccessible which is ridiculous since the crypto market is very volatile and as time has passed I have now lost over {$25.00} from my initial deposit since I haven't been able to sell off what I bought or trade it for a different coin. As I mentioned already's complaint history from CFPB public records. 1 consumers have filed complaints since Furt. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Furt
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as soon as I deposited money into my Gemini account and bought cryptocurrency with that money afterwards I discovered my bank is not compatible with Gemini 's version of XXXX and this is the only method available for fund withdrawal. In light of that unfortunate revelation I tried to transfer my XXXXrypto to my other exchange and that is when Gemini froze my account and rendered my funds inaccessible which is ridiculous since the crypto market is very volatile and as time has passed I have now lost over {$25.00} from my initial deposit since I haven't been able to sell off what I bought or trade it for a different coin. As I mentioned already's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I answered all of their questions in great length and in the up most honesty regarding my desire to send the crypto is in fact by my own free will | 1 |
| State | Complaints |
|---|---|
| Gemini 's version of Plaid does not support my bank account and when I tried to enter the account and routing numbers of my bank account manually Gemini said they don't support my bank which is what motivated me to transfer the crypto to my other exchange where I have linked my bank account via XXXX. On the other platform I can buy | 1 |
| Issue | Complaints |
|---|---|
| that I do own the receiving wallet | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as soon as I deposited money into my Gemini account and bought cryptocurrency with that money afterwards I discovered my bank is not compatible with Gemini 's version of XXXX and this is the only method available for fund withdrawal. In light of that unfortunate revelation I tried to transfer my XXXXrypto to my other exchange and that is when Gemini froze my account and rendered my funds inaccessible which is ridiculous since the crypto market is very volatile and as time has passed I have now lost over {$25.00} from my initial deposit since I haven't been able to sell off what I bought or trade it for a different coin. As I mentioned already has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Furt, and the most recent logged activity is Furthermor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as soon as I deposited money into my Gemini account and bought cryptocurrency with that money afterwards I discovered my bank is not compatible with Gemini 's version of XXXX and this is the only method available for fund withdrawal. In light of that unfortunate revelation I tried to transfer my XXXXrypto to my other exchange and that is when Gemini froze my account and rendered my funds inaccessible which is ridiculous since the crypto market is very volatile and as time has passed I have now lost over {$25.00} from my initial deposit since I haven't been able to sell off what I bought or trade it for a different coin. As I mentioned already reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I answered all of their questions in great length and in the up most honesty regarding my desire to send the crypto is in fact by my own free will", and the single most common underlying issue is "that I do own the receiving wallet".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as soon as I deposited money into my Gemini account and bought cryptocurrency with that money afterwards I discovered my bank is not compatible with Gemini 's version of XXXX and this is the only method available for fund withdrawal. In light of that unfortunate revelation I tried to transfer my XXXXrypto to my other exchange and that is when Gemini froze my account and rendered my funds inaccessible which is ridiculous since the crypto market is very volatile and as time has passed I have now lost over {$25.00} from my initial deposit since I haven't been able to sell off what I bought or trade it for a different coin. As I mentioned already: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as soon as I deposited money into my Gemini account and bought cryptocurrency with that money afterwards I discovered my bank is not compatible with Gemini 's version of XXXX and this is the only method available for fund withdrawal. In light of that unfortunate revelation I tried to transfer my XXXXrypto to my other exchange and that is when Gemini froze my account and rendered my funds inaccessible which is ridiculous since the crypto market is very volatile and as time has passed I have now lost over {$25.00} from my initial deposit since I haven't been able to sell off what I bought or trade it for a different coin. As I mentioned already has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as soon as I deposited money into my Gemini account and bought cryptocurrency with that money afterwards I discovered my bank is not compatible with Gemini 's version of XXXX and this is the only method available for fund withdrawal. In light of that unfortunate revelation I tried to transfer my XXXXrypto to my other exchange and that is when Gemini froze my account and rendered my funds inaccessible which is ridiculous since the crypto market is very volatile and as time has passed I have now lost over {$25.00} from my initial deposit since I haven't been able to sell off what I bought or trade it for a different coin. As I mentioned already has a 0% timely response rate to CFPB complaints.
The most common issue reported against as soon as I deposited money into my Gemini account and bought cryptocurrency with that money afterwards I discovered my bank is not compatible with Gemini 's version of XXXX and this is the only method available for fund withdrawal. In light of that unfortunate revelation I tried to transfer my XXXXrypto to my other exchange and that is when Gemini froze my account and rendered my funds inaccessible which is ridiculous since the crypto market is very volatile and as time has passed I have now lost over {$25.00} from my initial deposit since I haven't been able to sell off what I bought or trade it for a different coin. As I mentioned already is "that I do own the receiving wallet" in the "I answered all of their questions in great length and in the up most honesty regarding my desire to send the crypto is in fact by my own free will" product category.
Read our methodology — how this data is sourced, computed, and verified.