as required by the CFPB 's order.,,GOLDMAN SACHS BANK USA,NY,10012,,Consent provided,Web,2025-06-27,Closed with explanation,Yes,N/A,14336839

What the CFPB Record Shows About as required by the CFPB 's order.,,GOLDMAN SACHS BANK USA,NY,10012,,Consent provided,Web,2025-06-27,Closed with explanation,Yes,N/A,14336839

as required by the CFPB 's order.,,GOLDMAN SACHS BANK USA,NY,10012,,Consent provided,Web,2025-06-27,Closed with explanation,Yes,N/A,14336839 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, as required by the CFPB 's order.,,GOLDMAN SACHS BANK USA,NY,10012,,Consent provided,Web,2025-06-27,Closed with explanation,Yes,N/A,14336839 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was connected with a supervisor named XXXX. '' The key exchange was as follows : XXXX ( XXXX ) : I do see you were declined for it on XX/XX/XXXX. It was due to : Customers XXXX participate in the XXXX Assistance XXXX only once during a XXXX period. You have already participated in the XXXX Assistance XXXX within the last XXXX months. You have been enrolled with our program already on XX/XX/XXXX. '' My Response : I explained that this was a continuation of the failures detailed in the CFPB 's prior enforcement action and quoted XXXX 's own support documentation", and the single most common underlying issue is "Apple Card XXXX assistance plans can help reduce XXXX XXXX Several plans are available ... '' XXXX 's Final Refusal : I can provide you my name which is XXXX but I can not provide you my ID number. We have the XXXX Assistance XXXX to our customers. But we can only provide it once during a XXXX month period. You have already have been in enrolled on XX/XX/XXXX. At this moment we can not offer that program again. '' The Violation : XXXX XXXX is incorrectly conflating a temporary".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as required by the CFPB 's order.,,GOLDMAN SACHS BANK USA,NY,10012,,Consent provided,Web,2025-06-27,Closed with explanation,Yes,N/A,14336839: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.