Total complaints
1
Filed since Dele
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as required by : 15 USC 6802 ( b ) ( 1 ) ( C ) : A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' 12 CFR 1016.7 ( a ) : A consumer may exercise the right to opt-out at any time. '' Adverse Reporting Beyond Legal Limits : TransUnion included adverse items that are either unverifiable or beyond the permissible reporting timeframe in violation of 15 USC 1681c ( a ) ( 5 ) : No consumer reporting agency may make any consumer report containing adverse information that antedates the report by more than seven years. '' Monetary Penalty for Each Violation : As stated under 15 USC 1681n ( a ) ( 1 ) ( A ) : Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} for each such violation. '' Based on this statute's complaint history from CFPB public records. 1 consumers have filed complaints since Dele. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Dele
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as required by : 15 USC 6802 ( b ) ( 1 ) ( C ) : A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' 12 CFR 1016.7 ( a ) : A consumer may exercise the right to opt-out at any time. '' Adverse Reporting Beyond Legal Limits : TransUnion included adverse items that are either unverifiable or beyond the permissible reporting timeframe in violation of 15 USC 1681c ( a ) ( 5 ) : No consumer reporting agency may make any consumer report containing adverse information that antedates the report by more than seven years. '' Monetary Penalty for Each Violation : As stated under 15 USC 1681n ( a ) ( 1 ) ( A ) : Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} for each such violation. '' Based on this statute's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| further demonstrating that TransUnion failed to maintain reasonable procedures to ensure the accuracy of consumer reports as required under 15 USC 1681e ( a ) : Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. '' Violation of Privacy Rights : TransUnion | 1 |
| State | Complaints |
|---|---|
| I am entitled to {$1000.00} per violation. | 1 |
| Issue | Complaints |
|---|---|
| failed to protect my privacy and allowed unauthorized access to my credit report and personal information. This contravenes : 15 USC 1681 section 602 ( a ) ( 4 ) : There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as required by : 15 USC 6802 ( b ) ( 1 ) ( C ) : A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' 12 CFR 1016.7 ( a ) : A consumer may exercise the right to opt-out at any time. '' Adverse Reporting Beyond Legal Limits : TransUnion included adverse items that are either unverifiable or beyond the permissible reporting timeframe in violation of 15 USC 1681c ( a ) ( 5 ) : No consumer reporting agency may make any consumer report containing adverse information that antedates the report by more than seven years. '' Monetary Penalty for Each Violation : As stated under 15 USC 1681n ( a ) ( 1 ) ( A ) : Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} for each such violation. '' Based on this statute has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Dele, and the most recent logged activity is Deletion o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as required by : 15 USC 6802 ( b ) ( 1 ) ( C ) : A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' 12 CFR 1016.7 ( a ) : A consumer may exercise the right to opt-out at any time. '' Adverse Reporting Beyond Legal Limits : TransUnion included adverse items that are either unverifiable or beyond the permissible reporting timeframe in violation of 15 USC 1681c ( a ) ( 5 ) : No consumer reporting agency may make any consumer report containing adverse information that antedates the report by more than seven years. '' Monetary Penalty for Each Violation : As stated under 15 USC 1681n ( a ) ( 1 ) ( A ) : Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} for each such violation. '' Based on this statute reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "further demonstrating that TransUnion failed to maintain reasonable procedures to ensure the accuracy of consumer reports as required under 15 USC 1681e ( a ) : Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. '' Violation of Privacy Rights : TransUnion", and the single most common underlying issue is "failed to protect my privacy and allowed unauthorized access to my credit report and personal information. This contravenes : 15 USC 1681 section 602 ( a ) ( 4 ) : There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as required by : 15 USC 6802 ( b ) ( 1 ) ( C ) : A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' 12 CFR 1016.7 ( a ) : A consumer may exercise the right to opt-out at any time. '' Adverse Reporting Beyond Legal Limits : TransUnion included adverse items that are either unverifiable or beyond the permissible reporting timeframe in violation of 15 USC 1681c ( a ) ( 5 ) : No consumer reporting agency may make any consumer report containing adverse information that antedates the report by more than seven years. '' Monetary Penalty for Each Violation : As stated under 15 USC 1681n ( a ) ( 1 ) ( A ) : Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} for each such violation. '' Based on this statute: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as required by : 15 USC 6802 ( b ) ( 1 ) ( C ) : A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' 12 CFR 1016.7 ( a ) : A consumer may exercise the right to opt-out at any time. '' Adverse Reporting Beyond Legal Limits : TransUnion included adverse items that are either unverifiable or beyond the permissible reporting timeframe in violation of 15 USC 1681c ( a ) ( 5 ) : No consumer reporting agency may make any consumer report containing adverse information that antedates the report by more than seven years. '' Monetary Penalty for Each Violation : As stated under 15 USC 1681n ( a ) ( 1 ) ( A ) : Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} for each such violation. '' Based on this statute has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as required by : 15 USC 6802 ( b ) ( 1 ) ( C ) : A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' 12 CFR 1016.7 ( a ) : A consumer may exercise the right to opt-out at any time. '' Adverse Reporting Beyond Legal Limits : TransUnion included adverse items that are either unverifiable or beyond the permissible reporting timeframe in violation of 15 USC 1681c ( a ) ( 5 ) : No consumer reporting agency may make any consumer report containing adverse information that antedates the report by more than seven years. '' Monetary Penalty for Each Violation : As stated under 15 USC 1681n ( a ) ( 1 ) ( A ) : Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} for each such violation. '' Based on this statute has a 0% timely response rate to CFPB complaints.
The most common issue reported against as required by : 15 USC 6802 ( b ) ( 1 ) ( C ) : A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' 12 CFR 1016.7 ( a ) : A consumer may exercise the right to opt-out at any time. '' Adverse Reporting Beyond Legal Limits : TransUnion included adverse items that are either unverifiable or beyond the permissible reporting timeframe in violation of 15 USC 1681c ( a ) ( 5 ) : No consumer reporting agency may make any consumer report containing adverse information that antedates the report by more than seven years. '' Monetary Penalty for Each Violation : As stated under 15 USC 1681n ( a ) ( 1 ) ( A ) : Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} for each such violation. '' Based on this statute is "failed to protect my privacy and allowed unauthorized access to my credit report and personal information. This contravenes : 15 USC 1681 section 602 ( a ) ( 4 ) : There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness" in the "further demonstrating that TransUnion failed to maintain reasonable procedures to ensure the accuracy of consumer reports as required under 15 USC 1681e ( a ) : Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. '' Violation of Privacy Rights : TransUnion" product category.
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