Total complaints
2
Filed since Dear
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows as outlined by the CFPB's complaint history from CFPB public records. 2 consumers have filed complaints since Dear. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Dear
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as outlined by the CFPB's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and Experian On XX/XX/year> | 2 |
| State | Complaints |
|---|---|
| Includes : 1.Conducting inadequate investigations that fail to address consumer disputes properly. 2. Reinserting previously disputed and inaccurate information without explanation. 3. Failing to notify consumers about investigation results effectively. These allegations highlight systemic issues that directly undermine consumers protection and perpetuate the inclusion of inaccurate information on credit reports. I am deeply concerned that my disputes may be mishandled in a similar manner. Please review the inaccurate information being reported : XXXX. XXXX XXXX XXXX,,EQUIFAX | 1 |
| Includes : 1.Conducting inadequate investigations that fail to address consumer disputes properly. 2. Reinserting previously disputed and inaccurate information without explanation. 3. Failing to notify consumers about investigation results effectively. These allegations highlight systemic issues that directly undermine consumers protection and perpetuate the inclusion of inaccurate information on credit reports. I am deeply concerned that my disputes may be mishandled in a similar manner. Please review the inaccurate information being reported : XXXX. XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,22191,,Consent provided,Web,2025-07-06,Closed with explanation,Yes,N/A,14478974 | 1 |
| Issue | Complaints |
|---|---|
| this collection account came back verified. I would like to know what investigation was done in two days and what information was requested from the company that verify this information? I am Writing to formally dispute inaccurate information on my credit report that I believe is harming my financial well-being. I am aware of my rights under the Fair Credit Reporting Act and request a thorough investigation into these inaccuracies | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as outlined by the CFPB has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Dear, and the most recent logged activity is Dear Equif, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as outlined by the CFPB reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and Experian On XX/XX/year>", and the single most common underlying issue is "this collection account came back verified. I would like to know what investigation was done in two days and what information was requested from the company that verify this information? I am Writing to formally dispute inaccurate information on my credit report that I believe is harming my financial well-being. I am aware of my rights under the Fair Credit Reporting Act and request a thorough investigation into these inaccuracies".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as outlined by the CFPB: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as outlined by the CFPB has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
as outlined by the CFPB has a 0% timely response rate to CFPB complaints.
The most common issue reported against as outlined by the CFPB is "this collection account came back verified. I would like to know what investigation was done in two days and what information was requested from the company that verify this information? I am Writing to formally dispute inaccurate information on my credit report that I believe is harming my financial well-being. I am aware of my rights under the Fair Credit Reporting Act and request a thorough investigation into these inaccuracies" in the "and Experian On XX/XX/year>" product category.
Read our methodology — how this data is sourced, computed, and verified.