Total complaints
5
Filed since 2. *
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows as of XX/XX/XXXX's complaint history from CFPB public records. 5 consumers have filed complaints since 2. *. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since 2. *
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as of XX/XX/XXXX's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I made payment arrangements to pay the balance. But | 1 |
| and speaking with team member XXXX XXXX | 1 |
| this account is listed as a charge-off under your XXXX XXXX : XXXX According to Experians glossary ( XXXX ) | 1 |
| when we have proof of on time payment | 1 |
| XXXX & XXXX ) including but not limited to monthly payments for XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| Ive paid {$1000.00} and my current balance shows XXXX | 1 |
| getting letters in his name. Per Mr. XXXX | 1 |
| the Consumer Financial Protection Bureau ( CFPB ) amended the Fair Credit Reporting Act ( FCRA ) Summary of Consumer Rights. Consumer reporting agencies are now required to provide consumers with this updated summary whenever there is a request for disclosure of their consumer file. Please ensure this is included in your response. Thank you for your prompt attention to this matter. I expect a thorough investigation and the deletion of these inaccuracies. Proof of documentation is uploaded.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33460,,Consent provided,Web,2024-09-05,Closed with explanation,Yes,N/A,10029573 | 1 |
| these promises have not been met. In fact | 1 |
| our XXXX reports still show incorrect late payment history by SLS although SLS has noted on our credit report as issue being resolved. Resolution means that that there is no past due balance or delinquent payments. All monthly payments were made on time. See attached our XXXX reporting posted by both SLS and XXXX. | 1 |
| Issue | Complaints |
|---|---|
| another scenario | 1 |
| Mr. XXXX | 1 |
| yet my report shows recurring charge-offs each month. This does not align with CRRG guidelines and must be addressed. Given these inconsistencies | 1 |
| as of XX/XX/XXXX | 1 |
| XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as of XX/XX/XXXX has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2. *, and the most recent logged activity is Since my a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as of XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I made payment arrangements to pay the balance. But", and the single most common underlying issue is "another scenario".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as of XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as of XX/XX/XXXX has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
as of XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against as of XX/XX/XXXX is "another scenario" in the "I made payment arrangements to pay the balance. But" product category.
Read our methodology — how this data is sourced, computed, and verified.