Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as mentioned the USD XXXX / EUR XXXX. My wife is terrified and I promised her I do all to get our money back. I told Kraken customer service they shall please wire the assets back to my XXXX account's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as mentioned the USD XXXX / EUR XXXX. My wife is terrified and I promised her I do all to get our money back. I told Kraken customer service they shall please wire the assets back to my XXXX account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they 'temporarily locked my account and told me they investigate this in a timely manner. After nothing happened in hours | 1 |
| State | Complaints |
|---|---|
| where all assets originated from. I also offered live call to proof my ID and verify I am the legitimate account owner. They didnt respond to that at all. I am in fear they just swallowed our family assets for no reason!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Payward Ventures Inc. dba Kraken,,648XX,,Consent provided,Web,2024-01-03,Closed with explanation,Yes,N/A,8071403 | 1 |
| Issue | Complaints |
|---|---|
| so I couldnt speak to a real customer representative by real time chat anymore ). Once in a while each time another name appeared in the E.Mail from Kraken | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as mentioned the USD XXXX / EUR XXXX. My wife is terrified and I promised her I do all to get our money back. I told Kraken customer service they shall please wire the assets back to my XXXX account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After I in, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as mentioned the USD XXXX / EUR XXXX. My wife is terrified and I promised her I do all to get our money back. I told Kraken customer service they shall please wire the assets back to my XXXX account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they 'temporarily locked my account and told me they investigate this in a timely manner. After nothing happened in hours", and the single most common underlying issue is "so I couldnt speak to a real customer representative by real time chat anymore ). Once in a while each time another name appeared in the E.Mail from Kraken".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as mentioned the USD XXXX / EUR XXXX. My wife is terrified and I promised her I do all to get our money back. I told Kraken customer service they shall please wire the assets back to my XXXX account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as mentioned the USD XXXX / EUR XXXX. My wife is terrified and I promised her I do all to get our money back. I told Kraken customer service they shall please wire the assets back to my XXXX account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as mentioned the USD XXXX / EUR XXXX. My wife is terrified and I promised her I do all to get our money back. I told Kraken customer service they shall please wire the assets back to my XXXX account has a 0% timely response rate to CFPB complaints.
The most common issue reported against as mentioned the USD XXXX / EUR XXXX. My wife is terrified and I promised her I do all to get our money back. I told Kraken customer service they shall please wire the assets back to my XXXX account is "so I couldnt speak to a real customer representative by real time chat anymore ). Once in a while each time another name appeared in the E.Mail from Kraken" in the "they 'temporarily locked my account and told me they investigate this in a timely manner. After nothing happened in hours" product category.
Read our methodology — how this data is sourced, computed, and verified.