Total complaints
1
Filed since Reca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as litigation does not waive borrower protections. On XX/XX/year>'s complaint history from CFPB public records. 1 consumers have filed complaints since Reca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Reca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as litigation does not waive borrower protections. On XX/XX/year>'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Shellpoint has repeatedly violated the Real Estate Settlement Procedures Act ( RESPA ) | 1 |
| State | Complaints |
|---|---|
| my advocate attempted contact on my behalf | 1 |
| Issue | Complaints |
|---|---|
| and California 's Homeowner Bill of Rights ( HBOR ) /California Civil Code 2923.6 and 2923.7. Key issues include : Refusal to Assign and Communicate via Single Point of Contact ( SPOC ) : Under 12 CFR 1024.40 and Civil Code 2923.7 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as litigation does not waive borrower protections. On XX/XX/year> has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Reca, and the most recent logged activity is Recap of O, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as litigation does not waive borrower protections. On XX/XX/year> reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Shellpoint has repeatedly violated the Real Estate Settlement Procedures Act ( RESPA )", and the single most common underlying issue is "and California 's Homeowner Bill of Rights ( HBOR ) /California Civil Code 2923.6 and 2923.7. Key issues include : Refusal to Assign and Communicate via Single Point of Contact ( SPOC ) : Under 12 CFR 1024.40 and Civil Code 2923.7".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as litigation does not waive borrower protections. On XX/XX/year>: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as litigation does not waive borrower protections. On XX/XX/year> has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as litigation does not waive borrower protections. On XX/XX/year> has a 0% timely response rate to CFPB complaints.
The most common issue reported against as litigation does not waive borrower protections. On XX/XX/year> is "and California 's Homeowner Bill of Rights ( HBOR ) /California Civil Code 2923.6 and 2923.7. Key issues include : Refusal to Assign and Communicate via Single Point of Contact ( SPOC ) : Under 12 CFR 1024.40 and Civil Code 2923.7" in the "Shellpoint has repeatedly violated the Real Estate Settlement Procedures Act ( RESPA )" product category.
Read our methodology — how this data is sourced, computed, and verified.