Total complaints
1
Filed since To s
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as it should be.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK's complaint history from CFPB public records. 1 consumers have filed complaints since To s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as it should be.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Citibank is avoiding my specific questions related to treating those who receive pension and social security in a way EQUAL to those who earn wages. Specifically | 1 |
| State | Complaints |
|---|---|
| N.A.,NY,XXXXX,Older American,Consent provided,Web,2018-07-28,Closed with explanation,Yes,N/A,2975669 | 1 |
| Issue | Complaints |
|---|---|
| Medicare and local income taxes to the net pension and social security income received | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as it should be.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To s, and the most recent logged activity is To summari, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as it should be.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Citibank is avoiding my specific questions related to treating those who receive pension and social security in a way EQUAL to those who earn wages. Specifically", and the single most common underlying issue is "Medicare and local income taxes to the net pension and social security income received".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as it should be.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as it should be.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as it should be.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has a 0% timely response rate to CFPB complaints.
The most common issue reported against as it should be.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK is "Medicare and local income taxes to the net pension and social security income received" in the "Citibank is avoiding my specific questions related to treating those who receive pension and social security in a way EQUAL to those who earn wages. Specifically" product category.
Read our methodology — how this data is sourced, computed, and verified.