Total complaints
1
Filed since I in
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as I would not have been sent in XXXX or XXXX a promotion starting in XXXX.'s complaint history from CFPB public records. 1 consumers have filed complaints since I in. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I in
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as I would not have been sent in XXXX or XXXX a promotion starting in XXXX.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| from the webpage at XXXX showing my checking account. I explained the details to XXXX | 1 |
| Issue | Complaints |
|---|---|
| and he said it was a simple matter of finding the right code for the original promotion & raising an internal ticket to the appropriate department. Based on my description he did exactly that & advised that a response would be posted into my document mailbox on Citibank 's portal. When I went back to check on that | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as I would not have been sent in XXXX or XXXX a promotion starting in XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I in, and the most recent logged activity is I inquired, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as I would not have been sent in XXXX or XXXX a promotion starting in XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "from the webpage at XXXX showing my checking account. I explained the details to XXXX", and the single most common underlying issue is "and he said it was a simple matter of finding the right code for the original promotion & raising an internal ticket to the appropriate department. Based on my description he did exactly that & advised that a response would be posted into my document mailbox on Citibank 's portal. When I went back to check on that".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as I would not have been sent in XXXX or XXXX a promotion starting in XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as I would not have been sent in XXXX or XXXX a promotion starting in XXXX. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as I would not have been sent in XXXX or XXXX a promotion starting in XXXX. has a 0% timely response rate to CFPB complaints.
The most common issue reported against as I would not have been sent in XXXX or XXXX a promotion starting in XXXX. is "and he said it was a simple matter of finding the right code for the original promotion & raising an internal ticket to the appropriate department. Based on my description he did exactly that & advised that a response would be posted into my document mailbox on Citibank 's portal. When I went back to check on that" in the "from the webpage at XXXX showing my checking account. I explained the details to XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.