2026 data Public-data reference. official source

as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system's complaint history from CFPB public records. 1 consumers have filed complaints since I be. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I be
Since

Total complaints

1

Filed since I be

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system complaint mix by product

Total complaints: 1

as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). as they: 1 complaints (100.0%), resolution 0.0% as they 100.0%
  • as they 1 100.0% 0% relief

How as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
as they did not honor my payoff letter amount from XX/XX/XXXX 1

Top States

State Complaints
as a customer is not being honored with their payoff letter ( and someone that actually paid off their student loans ) 1

Top Issues

Issue Complaints
which included my interest at that time. I went and paid the XXXX XXXX to completely pay off the loan 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system

as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I be, and the most recent logged activity is I believe , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as they did not honor my payoff letter amount from XX/XX/XXXX", and the single most common underlying issue is "which included my interest at that time. I went and paid the XXXX XXXX to completely pay off the loan".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system have?

as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system respond to complaints on time?

as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system has a 0% timely response rate to CFPB complaints.

What is the most common complaint about as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system?

The most common issue reported against as I was a part of their PLSF program. I always made payments on time and have never missed a payment. I was with XXXX XXXX and XXXX previously. This harms the entirety of the student loan payment system is "which included my interest at that time. I went and paid the XXXX XXXX to completely pay off the loan" in the "as they did not honor my payoff letter amount from XX/XX/XXXX" product category.

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