Total complaints
1
Filed since On X
2026 data Public-data reference. official source
as I learned over the phone from BB & T 's Identity Theft unit
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as I learned over the phone from BB & T 's Identity Theft unit's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
as I learned over the phone from BB & T 's Identity Theft unit complaint mix by product
- BB & 1 100.0% – 0% relief
How as I learned over the phone from BB & T 's Identity Theft unit's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| BB & T opened a joint account ending in XXXX in my name at its XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| BB & T accepted a voided and therefore invalidated Colorado drivers license as proof of my identity. I would like to note that this license literally has holes punched through it spelling VOID '' and that I had maintained a Virginia drivers license for years prior to XX/XX/XXXX. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| VA XXXX location. I was not physically present for this as I was serving as a XXXX XXXX XXXX in rural XXXX and BB & T transactions from my personal checking account ending in XXXX confirm that I made a withdrawal in XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About as I learned over the phone from BB & T 's Identity Theft unit
as I learned over the phone from BB & T 's Identity Theft unit has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as I learned over the phone from BB & T 's Identity Theft unit reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "BB & T opened a joint account ending in XXXX in my name at its XXXX XXXX XXXX XXXX XXXX XXXX", and the single most common underlying issue is "VA XXXX location. I was not physically present for this as I was serving as a XXXX XXXX XXXX in rural XXXX and BB & T transactions from my personal checking account ending in XXXX confirm that I made a withdrawal in XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as I learned over the phone from BB & T 's Identity Theft unit: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does as I learned over the phone from BB & T 's Identity Theft unit have?
as I learned over the phone from BB & T 's Identity Theft unit has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does as I learned over the phone from BB & T 's Identity Theft unit respond to complaints on time?
as I learned over the phone from BB & T 's Identity Theft unit has a 0% timely response rate to CFPB complaints.
What is the most common complaint about as I learned over the phone from BB & T 's Identity Theft unit?
The most common issue reported against as I learned over the phone from BB & T 's Identity Theft unit is "VA XXXX location. I was not physically present for this as I was serving as a XXXX XXXX XXXX in rural XXXX and BB & T transactions from my personal checking account ending in XXXX confirm that I made a withdrawal in XXXX" in the "BB & T opened a joint account ending in XXXX in my name at its XXXX XXXX XXXX XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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