Total complaints
4
Filed since VIOL
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows as described above's complaint history from CFPB public records. 4 consumers have filed complaints since VIOL. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since VIOL
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as described above's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| EQUIFAX INC failed to protect and safeguard the security | 2 |
| TRANSUNION LLC failed to protect and safeguard the security | 1 |
| EQUIFAX XXXX failed to protect and safeguard the security | 1 |
| State | Complaints |
|---|---|
| EQUIFAX INC has violated the Safeguards Rule | 2 |
| TRANSUNION LLC has violated the Safeguards Rule | 1 |
| EQUIFAX XXXX has violated the Safeguards Rule | 1 |
| Issue | Complaints |
|---|---|
| and integrity of XXXX XXXX XXXX information and more than XXXX XXXX U.S. consumers. TRANSUNION LLC has not monitored the effectiveness of the safeguards and has not evaluated and adjusted TRANSUNION LLCs information security program in light of the results of testing and monitoring | 1 |
| and integrity of XXXX XXXX XXXX XXXX and more than XXXX XXXX XXXX consumers. EQUIFAX XXXX has not monitored the effectiveness of the safeguards and has not evaluated and adjusted EQUIFAX XXXX information security program in light of the results of testing and monitoring | 1 |
| and integrity of XXXX XXXX XXXX information and more than XXXX XXXX XXXX consumers. EQUIFAX INC has not monitored the effectiveness of the safeguards and has not evaluated and adjusted EQUIFAX INCs information security program in light of the results of testing and monitoring | 1 |
| and integrity of XXXX XXXX XXXX information and more than XXXX XXXX U.S. consumers. EQUIFAX INC has not monitored the effectiveness of the safeguards and has not evaluated and adjusted EQUIFAX INCs information security program in light of the results of testing and monitoring | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as described above has accumulated 4 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to VIOL, and the most recent logged activity is VIOLATIONS, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as described above reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "EQUIFAX INC failed to protect and safeguard the security", and the single most common underlying issue is "and integrity of XXXX XXXX XXXX information and more than XXXX XXXX U.S. consumers. TRANSUNION LLC has not monitored the effectiveness of the safeguards and has not evaluated and adjusted TRANSUNION LLCs information security program in light of the results of testing and monitoring".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as described above: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as described above has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
as described above has a 0% timely response rate to CFPB complaints.
The most common issue reported against as described above is "and integrity of XXXX XXXX XXXX information and more than XXXX XXXX U.S. consumers. TRANSUNION LLC has not monitored the effectiveness of the safeguards and has not evaluated and adjusted TRANSUNION LLCs information security program in light of the results of testing and monitoring" in the "EQUIFAX INC failed to protect and safeguard the security" product category.
Read our methodology — how this data is sourced, computed, and verified.