Total complaints
1
Filed since Dear
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as a result of this review's complaint history from CFPB public records. 1 consumers have filed complaints since Dear. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Dear
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as a result of this review's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Thank you for your response. I respectfully dispute your conclusions and formally request further escalation for supervisory review | 1 |
| State | Complaints |
|---|---|
| we will be closing your above referenced accounts because of XXXX or more checks deposited to or cashed against your account are suspected to be altered. This is a direct allegation of criminal behavior against me. The check was a legitimate {$15000.00} settlement check issued by XXXX XXXX XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| failure of due diligence | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as a result of this review has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Dear, and the most recent logged activity is Dear Wells, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as a result of this review reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Thank you for your response. I respectfully dispute your conclusions and formally request further escalation for supervisory review", and the single most common underlying issue is "failure of due diligence".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as a result of this review: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as a result of this review has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as a result of this review has a 0% timely response rate to CFPB complaints.
The most common issue reported against as a result of this review is "failure of due diligence" in the "Thank you for your response. I respectfully dispute your conclusions and formally request further escalation for supervisory review" product category.
Read our methodology — how this data is sourced, computed, and verified.