Total complaints
1
Filed since On X
2026 data Public-data reference. official source
as a customer
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as a customer's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
as a customer complaint mix by product
- I contacted 1 100.0% – 0% relief
How as a customer's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I contacted the BOA Representments Dept. in XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| I am beyond frustrated that BOA is taking so long to resolve my claim and even more so that I'm now having to make minimum payments on an amount that I should not have been re-charged. Any assistance you can give me is GREATLY appreciated. Thank you.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I've spoken with BOA reps several times and have received conflicting information regarding the dispute process. For a few months after speaking with XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About as a customer
as a customer has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as a customer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted the BOA Representments Dept. in XXXX", and the single most common underlying issue is "I've spoken with BOA reps several times and have received conflicting information regarding the dispute process. For a few months after speaking with XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as a customer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does as a customer have?
as a customer has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does as a customer respond to complaints on time?
as a customer has a 0% timely response rate to CFPB complaints.
What is the most common complaint about as a customer?
The most common issue reported against as a customer is "I've spoken with BOA reps several times and have received conflicting information regarding the dispute process. For a few months after speaking with XXXX" in the "I contacted the BOA Representments Dept. in XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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