Total complaints
5
Filed since Acco
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows as a consumer's complaint history from CFPB public records. 5 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as a consumer's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have noticed that the item has been reinserted. It is my understanding that deleted items can not be reinserted unless the original providers of the information have verified that it was being reported correctly. Is that what has happened? If so | 2 |
| Deceptive | 1 |
| consumer reporting agencies are only permitted to furnish a consumer report based on the written instructions of the consumer. As I did not provide written instructions to include the accounts listed below on my report | 1 |
| I request that these inaccurate accounts be removed from my credit file. Thank you for your assistance in this matter. '' I received a letter from TransUnion stating that an investigation would be done | 1 |
| State | Complaints |
|---|---|
| I continue to have the right to add a status of disputed by consumer to the items. | 2 |
| could not avoid the unfair treatment because I was availed no opportunity by Paypal to provide them the necessary information to demonstrate that the seller enacted fraud upon me | 1 |
| I demand that the utilization for the above accounts be updated to 5 % or below | 1 |
| I am entitled to have all of the information that is stated on my credit report be accurately reported and that any inaccurate information be removed. After bringing the imprecise accounts to your attention | 1 |
| Issue | Complaints |
|---|---|
| the credit bureau is to notify the consumer in writing within 5 days of reinsertion. I do not recall receiving such notification | 2 |
| Title X | 1 |
| it is written instruction. please update immediately. if there is consumer debt for XXXX XXXX XXXX | 1 |
| all accounts listed are still present on my credit report. I sent another letter on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as a consumer has accumulated 5 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is The disput, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as a consumer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have noticed that the item has been reinserted. It is my understanding that deleted items can not be reinserted unless the original providers of the information have verified that it was being reported correctly. Is that what has happened? If so", and the single most common underlying issue is "the credit bureau is to notify the consumer in writing within 5 days of reinsertion. I do not recall receiving such notification".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as a consumer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as a consumer has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
as a consumer has a 0% timely response rate to CFPB complaints.
The most common issue reported against as a consumer is "the credit bureau is to notify the consumer in writing within 5 days of reinsertion. I do not recall receiving such notification" in the "I have noticed that the item has been reinserted. It is my understanding that deleted items can not be reinserted unless the original providers of the information have verified that it was being reported correctly. Is that what has happened? If so" product category.
Read our methodology — how this data is sourced, computed, and verified.