Total complaints
2
Filed since Arou
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows around XX/XX/XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since Arou. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Arou
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How around XX/XX/XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it had a completely new user interface. Billers ( i.e. | 1 |
| I visited the TD Bank branch in XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| I gave up and deleted the old payment and tried to start a new/replacement payee. But | 1 |
| I opened a new account and the bank transferred the amount | 1 |
| Issue | Complaints |
|---|---|
| there was no access to recurring payments to change due dates or payment amounts. I began calling Capital One every few days to find out when I would be able to edit a recurring payment - and was told There are temporary problems with the ability to edit a biller. Try again later. '' Then | 1 |
| to report an ACH fraud incident that I did not initiate. The bank staff informed me that they would need to wait until the matter was resolved before taking any action. Subsequently | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
around XX/XX/XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Arou, and the most recent logged activity is When the n, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, around XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it had a completely new user interface. Billers ( i.e.", and the single most common underlying issue is "there was no access to recurring payments to change due dates or payment amounts. I began calling Capital One every few days to find out when I would be able to edit a recurring payment - and was told There are temporary problems with the ability to edit a biller. Try again later. '' Then".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating around XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
around XX/XX/XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
around XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against around XX/XX/XXXX is "there was no access to recurring payments to change due dates or payment amounts. I began calling Capital One every few days to find out when I would be able to edit a recurring payment - and was told There are temporary problems with the ability to edit a biller. Try again later. '' Then" in the "it had a completely new user interface. Billers ( i.e." product category.
Read our methodology — how this data is sourced, computed, and verified.