2026 data Public-data reference. official source

around the same time

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows around the same time's complaint history from CFPB public records. 1 consumers have filed complaints since From. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
From
Since

Total complaints

1

Filed since From

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

around the same time complaint mix by product

Total complaints: 1

around the same time complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I've experienced: 1 complaints (100.0%), resolution 0.0% I've experienced 100.0%
  • I've experienced 1 100.0% 0% relief

How around the same time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I've experienced extreme difficulty with the process that has occurred from inception. I was not informed of the transfer of the transfer of mortgagees 1

Top States

State Complaints
I was alsomade aware of the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and submitted an application for assistance from SPS and asked thatit be considered in whatever plan was created.Sometime later 1

Top Issues

Issue Complaints
I made a payment to XXXX XXXX and was contacted by SPS sometime after informing me that I had been transferred to them for servicing. I explained that I had already sent a payment to XXXX and was told that they would contact XXXX regarding that payment. I was placed on a 3 month trial modification from XXXX to XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About around the same time

around the same time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to From, and the most recent logged activity is From that , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, around the same time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I've experienced extreme difficulty with the process that has occurred from inception. I was not informed of the transfer of the transfer of mortgagees", and the single most common underlying issue is "I made a payment to XXXX XXXX and was contacted by SPS sometime after informing me that I had been transferred to them for servicing. I explained that I had already sent a payment to XXXX and was told that they would contact XXXX regarding that payment. I was placed on a 3 month trial modification from XXXX to XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating around the same time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does around the same time have?

around the same time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does around the same time respond to complaints on time?

around the same time has a 0% timely response rate to CFPB complaints.

What is the most common complaint about around the same time?

The most common issue reported against around the same time is "I made a payment to XXXX XXXX and was contacted by SPS sometime after informing me that I had been transferred to them for servicing. I explained that I had already sent a payment to XXXX and was told that they would contact XXXX regarding that payment. I was placed on a 3 month trial modification from XXXX to XXXX" in the "I've experienced extreme difficulty with the process that has occurred from inception. I was not informed of the transfer of the transfer of mortgagees" product category.

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