Total complaints
1
Filed since Toda
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows are not owned by the US Department of Education therefore's complaint history from CFPB public records. 1 consumers have filed complaints since Toda. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Toda
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How are not owned by the US Department of Education therefore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I saw my loans were now past due and had not been suspended. From everything I was reading | 1 |
| State | Complaints |
|---|---|
| they would not be automatically suspended during this pandemic. | 1 |
| Issue | Complaints |
|---|---|
| my loans were indeed federal and met the criteria. When I called Navient just now on XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
are not owned by the US Department of Education therefore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Toda, and the most recent logged activity is Today XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, are not owned by the US Department of Education therefore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I saw my loans were now past due and had not been suspended. From everything I was reading", and the single most common underlying issue is "my loans were indeed federal and met the criteria. When I called Navient just now on XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating are not owned by the US Department of Education therefore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
are not owned by the US Department of Education therefore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
are not owned by the US Department of Education therefore has a 0% timely response rate to CFPB complaints.
The most common issue reported against are not owned by the US Department of Education therefore is "my loans were indeed federal and met the criteria. When I called Navient just now on XXXX" in the "I saw my loans were now past due and had not been suspended. From everything I was reading" product category.
Read our methodology — how this data is sourced, computed, and verified.