Total complaints
1
Filed since To d
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows approximating {$260.00} in fees where the company had not made ANY effort whatsoever to notify me of ANY problems that could have been IMMEDIATELY addressed and further fees avoided. It is abundantly clear that they wanted to continue to charge these exorbitant fees to my account and is further supported by their refusal to cooperate with the removal of any of these fees despite numerous verifications that the account ending in XXXX had been removed and that the autopay was set up to only process through the account ending in XXXX.'s complaint history from CFPB public records. 1 consumers have filed complaints since To d. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To d
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How approximating {$260.00} in fees where the company had not made ANY effort whatsoever to notify me of ANY problems that could have been IMMEDIATELY addressed and further fees avoided. It is abundantly clear that they wanted to continue to charge these exorbitant fees to my account and is further supported by their refusal to cooperate with the removal of any of these fees despite numerous verifications that the account ending in XXXX had been removed and that the autopay was set up to only process through the account ending in XXXX.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Care Credit/Synchrony Bank has never sent me a paper statement. Also | 1 |
| Issue | Complaints |
|---|---|
| Care Credit/Synchrony Bank has never notified me via phone or email that my account was not in good standing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
approximating {$260.00} in fees where the company had not made ANY effort whatsoever to notify me of ANY problems that could have been IMMEDIATELY addressed and further fees avoided. It is abundantly clear that they wanted to continue to charge these exorbitant fees to my account and is further supported by their refusal to cooperate with the removal of any of these fees despite numerous verifications that the account ending in XXXX had been removed and that the autopay was set up to only process through the account ending in XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To d, and the most recent logged activity is To date, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, approximating {$260.00} in fees where the company had not made ANY effort whatsoever to notify me of ANY problems that could have been IMMEDIATELY addressed and further fees avoided. It is abundantly clear that they wanted to continue to charge these exorbitant fees to my account and is further supported by their refusal to cooperate with the removal of any of these fees despite numerous verifications that the account ending in XXXX had been removed and that the autopay was set up to only process through the account ending in XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Care Credit/Synchrony Bank has never sent me a paper statement. Also", and the single most common underlying issue is "Care Credit/Synchrony Bank has never notified me via phone or email that my account was not in good standing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating approximating {$260.00} in fees where the company had not made ANY effort whatsoever to notify me of ANY problems that could have been IMMEDIATELY addressed and further fees avoided. It is abundantly clear that they wanted to continue to charge these exorbitant fees to my account and is further supported by their refusal to cooperate with the removal of any of these fees despite numerous verifications that the account ending in XXXX had been removed and that the autopay was set up to only process through the account ending in XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
approximating {$260.00} in fees where the company had not made ANY effort whatsoever to notify me of ANY problems that could have been IMMEDIATELY addressed and further fees avoided. It is abundantly clear that they wanted to continue to charge these exorbitant fees to my account and is further supported by their refusal to cooperate with the removal of any of these fees despite numerous verifications that the account ending in XXXX had been removed and that the autopay was set up to only process through the account ending in XXXX. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
approximating {$260.00} in fees where the company had not made ANY effort whatsoever to notify me of ANY problems that could have been IMMEDIATELY addressed and further fees avoided. It is abundantly clear that they wanted to continue to charge these exorbitant fees to my account and is further supported by their refusal to cooperate with the removal of any of these fees despite numerous verifications that the account ending in XXXX had been removed and that the autopay was set up to only process through the account ending in XXXX. has a 0% timely response rate to CFPB complaints.
The most common issue reported against approximating {$260.00} in fees where the company had not made ANY effort whatsoever to notify me of ANY problems that could have been IMMEDIATELY addressed and further fees avoided. It is abundantly clear that they wanted to continue to charge these exorbitant fees to my account and is further supported by their refusal to cooperate with the removal of any of these fees despite numerous verifications that the account ending in XXXX had been removed and that the autopay was set up to only process through the account ending in XXXX. is "Care Credit/Synchrony Bank has never notified me via phone or email that my account was not in good standing" in the "Care Credit/Synchrony Bank has never sent me a paper statement. Also" product category.
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