2026 data Public-data reference. official source

approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since

Total complaints

1

Filed since XXXX

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP complaint mix by product

Total complaints: 1

approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). XXXX confirmed: 1 complaints (100.0%), resolution 0.0% XXXX confirmed 100.0%
  • XXXX confirmed 1 100.0% 0% relief

How approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
XXXX confirmed the appraisal was ordered after taking my credit card information to pay for it that day. On XX/XX/XXXX 1

Top States

State Complaints
INC.,VA,23832,,Consent provided,Web,2021-05-29,Closed with explanation,Yes,N/A,4416916 1

Top Issues

Issue Complaints
the {$540.00} appraisal fee was initiated and posted to my credit card on XX/XX/XXXX. On XX/XX/XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP

approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX confirmed the appraisal was ordered after taking my credit card information to pay for it that day. On XX/XX/XXXX", and the single most common underlying issue is "the {$540.00} appraisal fee was initiated and posted to my credit card on XX/XX/XXXX. On XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP have?

approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP respond to complaints on time?

approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP has a 0% timely response rate to CFPB complaints.

What is the most common complaint about approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP?

The most common issue reported against approved and charged to my credit card. No other charges were ever communicated or authorized by me or anyone representing me.,,CITIZENS FINANCIAL GROUP is "the {$540.00} appraisal fee was initiated and posted to my credit card on XX/XX/XXXX. On XX/XX/XXXX" in the "XXXX confirmed the appraisal was ordered after taking my credit card information to pay for it that day. On XX/XX/XXXX" product category.

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