2026 data Public-data reference. official source

approval

5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

5 consumer complaints filed with the CFPB

This profile shows approval's complaint history from CFPB public records. 5 consumers have filed complaints since ( c . The company has a 0% timely response rate and has provided relief in 0% of cases.

5
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
( c
Since

Total complaints

5

Filed since ( c

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

approval complaint mix by product

Total complaints: 5

approval complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I must: 2 complaints (40.0%), resolution 0.0% I must 40.0% I've been: 1 complaints (20.0%), resolution 0.0% I've been 20.0% at worst: 1 complaints (20.0%), resolution 0.0% at worst 20.0% approval: 1 complaints (20.0%), resolution 0.0% approval 20.0%
  • I must 2 40.0% 0% relief
  • I've been 1 20.0% 0% relief
  • at worst 1 20.0% 0% relief
  • approval 1 20.0% 0% relief

How approval's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I must dispute the inquiry reported as XXXX dated XX/XX/year> 2
I've been using the card to earn the bonus ; in fact 1
at worst 1
approval 1

Top States

State Complaints
or documentation indicating that I consented to this inquiry. Its inconsistent reporting is especially troubling : if the inquiry were legitimate 2
and original Prestige account opening ( XX/XX/XXXX ). 1
and closing process of our mortgage loan. His negligence in doing so led to an out-of-pocket payment of {$38000.00} 1
status 1

Top Issues

Issue Complaints
raising concerns about whether it was legitimate or authorized. I did not apply for credit with XXXX or XXXX XXXX on or around that date 2
so I knew there would be no problem with meeting the minimum spending amount of {$4000.00}. But yesterday I received a letter from Citi which seemed to imply ( but didn't actually state ) that I was NOT eligible for the bonus due to having accounts in the same product approved or closed within the last 24 months. '' I was able to use the live-chat function this time 1
yet he repeatedly made false statements upon which we relied to our detriment. He did not exercise reasonable care in guiding us 1
ingredients 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About approval

approval has accumulated 5 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( c , and the most recent logged activity is XXXX actio, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, approval reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I must dispute the inquiry reported as XXXX dated XX/XX/year>", and the single most common underlying issue is "raising concerns about whether it was legitimate or authorized. I did not apply for credit with XXXX or XXXX XXXX on or around that date".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating approval: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does approval have?

approval has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.

Does approval respond to complaints on time?

approval has a 0% timely response rate to CFPB complaints.

What is the most common complaint about approval?

The most common issue reported against approval is "raising concerns about whether it was legitimate or authorized. I did not apply for credit with XXXX or XXXX XXXX on or around that date" in the "I must dispute the inquiry reported as XXXX dated XX/XX/year>" product category.

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