Total complaints
1
Filed since Penn
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows applied me to another agreement that would increase my monthly payments from {$1700.00} to {$2300.00} and interest rate from 3.0 % to 6.875 %.,,PENNYMAC LOAN SERVICES's complaint history from CFPB public records. 1 consumers have filed complaints since Penn. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Penn
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How applied me to another agreement that would increase my monthly payments from {$1700.00} to {$2300.00} and interest rate from 3.0 % to 6.875 %.,,PENNYMAC LOAN SERVICES's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after agreeing to a verbal repayment plan. Penny Mac Loan Servicer made a verbal agreement with me for a repayment plan to bring my loan status current. My double payments ( {$3500.00} ) were set up for automatic withdrawals from my bank account on | 1 |
| State | Complaints |
|---|---|
| LLC.,MD,21220,Servicemember,Consent provided,Web,2024-07-18,Closed with explanation,Yes,N/A,9545896 | 1 |
| Issue | Complaints |
|---|---|
| XX/XX/XXXX and XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
applied me to another agreement that would increase my monthly payments from {$1700.00} to {$2300.00} and interest rate from 3.0 % to 6.875 %.,,PENNYMAC LOAN SERVICES has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Penn, and the most recent logged activity is Penny Mac , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, applied me to another agreement that would increase my monthly payments from {$1700.00} to {$2300.00} and interest rate from 3.0 % to 6.875 %.,,PENNYMAC LOAN SERVICES reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after agreeing to a verbal repayment plan. Penny Mac Loan Servicer made a verbal agreement with me for a repayment plan to bring my loan status current. My double payments ( {$3500.00} ) were set up for automatic withdrawals from my bank account on", and the single most common underlying issue is "XX/XX/XXXX and XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating applied me to another agreement that would increase my monthly payments from {$1700.00} to {$2300.00} and interest rate from 3.0 % to 6.875 %.,,PENNYMAC LOAN SERVICES: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
applied me to another agreement that would increase my monthly payments from {$1700.00} to {$2300.00} and interest rate from 3.0 % to 6.875 %.,,PENNYMAC LOAN SERVICES has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
applied me to another agreement that would increase my monthly payments from {$1700.00} to {$2300.00} and interest rate from 3.0 % to 6.875 %.,,PENNYMAC LOAN SERVICES has a 0% timely response rate to CFPB complaints.
The most common issue reported against applied me to another agreement that would increase my monthly payments from {$1700.00} to {$2300.00} and interest rate from 3.0 % to 6.875 %.,,PENNYMAC LOAN SERVICES is "XX/XX/XXXX and XX/XX/XXXX" in the "after agreeing to a verbal repayment plan. Penny Mac Loan Servicer made a verbal agreement with me for a repayment plan to bring my loan status current. My double payments ( {$3500.00} ) were set up for automatic withdrawals from my bank account on" product category.
Read our methodology — how this data is sourced, computed, and verified.