Total complaints
1
Filed since I ap
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows appliances's complaint history from CFPB public records. 1 consumers have filed complaints since I ap. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ap
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How appliances's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| heard from chase a week later that they will review Finally heard back on XX/XX/XXXX with chase saying they found no wrong doing & my case is being closed I asked to submit documentation I had for consideration & was told it doesnt matter they made their decision At no point during Chase investigation did chase try to work with me to get more details or provide specific answers to my question Chase rep listened to my initial complaint and took notes but only follow up was they were working on my case that took over 1 month I believe incorrect data and bias data was used to set the appraisal for my house On my XX/XX/XXXX appraisal the main house used to set the price point was a home sale from XXXX when the market conditions were different I would like to know why such an old house sale was used | 1 |
| State | Complaints |
|---|---|
| solar panels & expansion of the house Chase statement Chase states since my loan was sold to XXXX XXXX nothing they can do Chase stated since appraisal was 3rd party vendor all they can do is monitor for future issues Resolution I would like a refund on fees that I wouldnt have paid if I received a fair appraisal Original lock in agreement was 2.5 % with ( {$1000.00} ) Credit ( 25 % loan to value disqualified me ) Instead I paid {$4700.00} at 2.625 % Fees paid + refund due = {$5700.00},,JPMORGAN CHASE & CO.,CA,91765,,Consent provided,Web,2021-04-12,Closed with explanation,Yes,N/A,4291393 | 1 |
| Issue | Complaints |
|---|---|
| Kitchen | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
appliances has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ap, and the most recent logged activity is I applied , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, appliances reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "heard from chase a week later that they will review Finally heard back on XX/XX/XXXX with chase saying they found no wrong doing & my case is being closed I asked to submit documentation I had for consideration & was told it doesnt matter they made their decision At no point during Chase investigation did chase try to work with me to get more details or provide specific answers to my question Chase rep listened to my initial complaint and took notes but only follow up was they were working on my case that took over 1 month I believe incorrect data and bias data was used to set the appraisal for my house On my XX/XX/XXXX appraisal the main house used to set the price point was a home sale from XXXX when the market conditions were different I would like to know why such an old house sale was used", and the single most common underlying issue is "Kitchen".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating appliances: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
appliances has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
appliances has a 0% timely response rate to CFPB complaints.
The most common issue reported against appliances is "Kitchen" in the "heard from chase a week later that they will review Finally heard back on XX/XX/XXXX with chase saying they found no wrong doing & my case is being closed I asked to submit documentation I had for consideration & was told it doesnt matter they made their decision At no point during Chase investigation did chase try to work with me to get more details or provide specific answers to my question Chase rep listened to my initial complaint and took notes but only follow up was they were working on my case that took over 1 month I believe incorrect data and bias data was used to set the appraisal for my house On my XX/XX/XXXX appraisal the main house used to set the price point was a home sale from XXXX when the market conditions were different I would like to know why such an old house sale was used" product category.
Read our methodology — how this data is sourced, computed, and verified.