Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows apologized profusely and insisted on staying with us until we got another customer service supervisor on the line.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How apologized profusely and insisted on staying with us until we got another customer service supervisor on the line.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| this specific bill | 1 |
| Issue | Complaints |
|---|---|
| which she told us would only have happened if something odd showed. Our county taxes are released in XX/XX/XXXX of every year. The employee agreed that this was an egregious error on their tax departments behalf. She promised she would stay on the line with us until we got a supervisor to clear it up for us. She then contacted customer service again and requested a supervisor for us. We were put on hold for almost an hour. We had already been on the phone for over an hour at this point. Finally a supervisor named XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
apologized profusely and insisted on staying with us until we got another customer service supervisor on the line. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, apologized profusely and insisted on staying with us until we got another customer service supervisor on the line. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this specific bill", and the single most common underlying issue is "which she told us would only have happened if something odd showed. Our county taxes are released in XX/XX/XXXX of every year. The employee agreed that this was an egregious error on their tax departments behalf. She promised she would stay on the line with us until we got a supervisor to clear it up for us. She then contacted customer service again and requested a supervisor for us. We were put on hold for almost an hour. We had already been on the phone for over an hour at this point. Finally a supervisor named XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating apologized profusely and insisted on staying with us until we got another customer service supervisor on the line.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
apologized profusely and insisted on staying with us until we got another customer service supervisor on the line. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
apologized profusely and insisted on staying with us until we got another customer service supervisor on the line. has a 0% timely response rate to CFPB complaints.
The most common issue reported against apologized profusely and insisted on staying with us until we got another customer service supervisor on the line. is "which she told us would only have happened if something odd showed. Our county taxes are released in XX/XX/XXXX of every year. The employee agreed that this was an egregious error on their tax departments behalf. She promised she would stay on the line with us until we got a supervisor to clear it up for us. She then contacted customer service again and requested a supervisor for us. We were put on hold for almost an hour. We had already been on the phone for over an hour at this point. Finally a supervisor named XXXX" in the "this specific bill" product category.
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