Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows anyone can look up my name and find my Stateside address as public information. Therefore Chases argument is extremely weak at best.,,JPMORGAN CHASE & CO.,,XXXXX,,Consent provided,Web,2022-01-20,Closed with explanation,Yes,N/A,5130455's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How anyone can look up my name and find my Stateside address as public information. Therefore Chases argument is extremely weak at best.,,JPMORGAN CHASE & CO.,,XXXXX,,Consent provided,Web,2022-01-20,Closed with explanation,Yes,N/A,5130455's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they are refusing to uphold their end of the cardholder agreement to protect their cardholders from fraudulent charges. Chase should have noticed the unusual activity from the time the XXXX charge originally hit the card. Every other card company I have used has been quick to contact me if a charge seemed unusual or out of my normal patterns. Chase | 1 |
| Issue | Complaints |
|---|---|
| has continued to insist that a charge was valid even though I immediately reported the charge and have provided ample proof that I and the card were out of the country and had been for months prior to the fraudulent purchase. My card history itself showing exclusively purchases for XXXX XXXX over the prior three months should have been enough for Chase to recognize that the purchase was fraud and to stop the charge before it was even completed. Instead I have lost hours of time | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
anyone can look up my name and find my Stateside address as public information. Therefore Chases argument is extremely weak at best.,,JPMORGAN CHASE & CO.,,XXXXX,,Consent provided,Web,2022-01-20,Closed with explanation,Yes,N/A,5130455 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, anyone can look up my name and find my Stateside address as public information. Therefore Chases argument is extremely weak at best.,,JPMORGAN CHASE & CO.,,XXXXX,,Consent provided,Web,2022-01-20,Closed with explanation,Yes,N/A,5130455 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they are refusing to uphold their end of the cardholder agreement to protect their cardholders from fraudulent charges. Chase should have noticed the unusual activity from the time the XXXX charge originally hit the card. Every other card company I have used has been quick to contact me if a charge seemed unusual or out of my normal patterns. Chase", and the single most common underlying issue is "has continued to insist that a charge was valid even though I immediately reported the charge and have provided ample proof that I and the card were out of the country and had been for months prior to the fraudulent purchase. My card history itself showing exclusively purchases for XXXX XXXX over the prior three months should have been enough for Chase to recognize that the purchase was fraud and to stop the charge before it was even completed. Instead I have lost hours of time".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating anyone can look up my name and find my Stateside address as public information. Therefore Chases argument is extremely weak at best.,,JPMORGAN CHASE & CO.,,XXXXX,,Consent provided,Web,2022-01-20,Closed with explanation,Yes,N/A,5130455: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
anyone can look up my name and find my Stateside address as public information. Therefore Chases argument is extremely weak at best.,,JPMORGAN CHASE & CO.,,XXXXX,,Consent provided,Web,2022-01-20,Closed with explanation,Yes,N/A,5130455 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
anyone can look up my name and find my Stateside address as public information. Therefore Chases argument is extremely weak at best.,,JPMORGAN CHASE & CO.,,XXXXX,,Consent provided,Web,2022-01-20,Closed with explanation,Yes,N/A,5130455 has a 0% timely response rate to CFPB complaints.
The most common issue reported against anyone can look up my name and find my Stateside address as public information. Therefore Chases argument is extremely weak at best.,,JPMORGAN CHASE & CO.,,XXXXX,,Consent provided,Web,2022-01-20,Closed with explanation,Yes,N/A,5130455 is "has continued to insist that a charge was valid even though I immediately reported the charge and have provided ample proof that I and the card were out of the country and had been for months prior to the fraudulent purchase. My card history itself showing exclusively purchases for XXXX XXXX over the prior three months should have been enough for Chase to recognize that the purchase was fraud and to stop the charge before it was even completed. Instead I have lost hours of time" in the "they are refusing to uphold their end of the cardholder agreement to protect their cardholders from fraudulent charges. Chase should have noticed the unusual activity from the time the XXXX charge originally hit the card. Every other card company I have used has been quick to contact me if a charge seemed unusual or out of my normal patterns. Chase" product category.
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