Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows any part of the credit balance remaining in the account for more than XXXX months.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,932XX,,Consent provided,Web,2024-07-15,Closed with non-monetary relief,Yes,N/A,9513538's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How any part of the credit balance remaining in the account for more than XXXX months.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,932XX,,Consent provided,Web,2024-07-15,Closed with non-monetary relief,Yes,N/A,9513538's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| through rebates of unearned finance charges or insurance premiums | 1 |
| Issue | Complaints |
|---|---|
| the creditor shall : ( XXXX ) Credit the amount of the credit balance to the consumer 's account ; ( XXXX ) Refund any part of the remaining credit balance within XXXX business days from receipt of a written request from the consumer ; ( XXXX ) Make a good faith effort to refund to the consumer by cash | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
any part of the credit balance remaining in the account for more than XXXX months.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,932XX,,Consent provided,Web,2024-07-15,Closed with non-monetary relief,Yes,N/A,9513538 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX must , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, any part of the credit balance remaining in the account for more than XXXX months.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,932XX,,Consent provided,Web,2024-07-15,Closed with non-monetary relief,Yes,N/A,9513538 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "through rebates of unearned finance charges or insurance premiums", and the single most common underlying issue is "the creditor shall : ( XXXX ) Credit the amount of the credit balance to the consumer 's account ; ( XXXX ) Refund any part of the remaining credit balance within XXXX business days from receipt of a written request from the consumer ; ( XXXX ) Make a good faith effort to refund to the consumer by cash".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating any part of the credit balance remaining in the account for more than XXXX months.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,932XX,,Consent provided,Web,2024-07-15,Closed with non-monetary relief,Yes,N/A,9513538: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
any part of the credit balance remaining in the account for more than XXXX months.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,932XX,,Consent provided,Web,2024-07-15,Closed with non-monetary relief,Yes,N/A,9513538 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
any part of the credit balance remaining in the account for more than XXXX months.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,932XX,,Consent provided,Web,2024-07-15,Closed with non-monetary relief,Yes,N/A,9513538 has a 0% timely response rate to CFPB complaints.
The most common issue reported against any part of the credit balance remaining in the account for more than XXXX months.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,932XX,,Consent provided,Web,2024-07-15,Closed with non-monetary relief,Yes,N/A,9513538 is "the creditor shall : ( XXXX ) Credit the amount of the credit balance to the consumer 's account ; ( XXXX ) Refund any part of the remaining credit balance within XXXX business days from receipt of a written request from the consumer ; ( XXXX ) Make a good faith effort to refund to the consumer by cash" in the "through rebates of unearned finance charges or insurance premiums" product category.
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