Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Any cancellation received within 3 days prior to the arrival date will incur a charge of 21 % of the booking value. This is comparable to the one night I was told I would need to pay during my original conversation on XX/XX/year>. She didnt seem to understand the meaning of the word within. Out of frustration's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Any cancellation received within 3 days prior to the arrival date will incur a charge of 21 % of the booking value. This is comparable to the one night I was told I would need to pay during my original conversation on XX/XX/year>. She didnt seem to understand the meaning of the word within. Out of frustration's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called back and reached XXXX. After informing him of the situation | 1 |
| State | Complaints |
|---|---|
| I asked her to transfer me to someone who could help me with cancelling my cards. I then spoke to XXXX | 1 |
| Issue | Complaints |
|---|---|
| I called Citi Thank You back and spoke with several different people including XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Any cancellation received within 3 days prior to the arrival date will incur a charge of 21 % of the booking value. This is comparable to the one night I was told I would need to pay during my original conversation on XX/XX/year>. She didnt seem to understand the meaning of the word within. Out of frustration has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Any cancellation received within 3 days prior to the arrival date will incur a charge of 21 % of the booking value. This is comparable to the one night I was told I would need to pay during my original conversation on XX/XX/year>. She didnt seem to understand the meaning of the word within. Out of frustration reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called back and reached XXXX. After informing him of the situation", and the single most common underlying issue is "I called Citi Thank You back and spoke with several different people including XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Any cancellation received within 3 days prior to the arrival date will incur a charge of 21 % of the booking value. This is comparable to the one night I was told I would need to pay during my original conversation on XX/XX/year>. She didnt seem to understand the meaning of the word within. Out of frustration: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Any cancellation received within 3 days prior to the arrival date will incur a charge of 21 % of the booking value. This is comparable to the one night I was told I would need to pay during my original conversation on XX/XX/year>. She didnt seem to understand the meaning of the word within. Out of frustration has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Any cancellation received within 3 days prior to the arrival date will incur a charge of 21 % of the booking value. This is comparable to the one night I was told I would need to pay during my original conversation on XX/XX/year>. She didnt seem to understand the meaning of the word within. Out of frustration has a 0% timely response rate to CFPB complaints.
The most common issue reported against Any cancellation received within 3 days prior to the arrival date will incur a charge of 21 % of the booking value. This is comparable to the one night I was told I would need to pay during my original conversation on XX/XX/year>. She didnt seem to understand the meaning of the word within. Out of frustration is "I called Citi Thank You back and spoke with several different people including XXXX" in the "I called back and reached XXXX. After informing him of the situation" product category.
Read our methodology — how this data is sourced, computed, and verified.