and zero communication from Suntrust or this insurance claim processing site. The process seems designed to be fraudulent - for them to get paid and cash the insurance check as quickly as possible - while making the process to pay out to their customers as slow as possible. It has been over a month and I have yet to be paid back - and don't have a line of site to when I can expect to be.

What the CFPB Record Shows About and zero communication from Suntrust or this insurance claim processing site. The process seems designed to be fraudulent - for them to get paid and cash the insurance check as quickly as possible - while making the process to pay out to their customers as slow as possible. It has been over a month and I have yet to be paid back - and don't have a line of site to when I can expect to be.

and zero communication from Suntrust or this insurance claim processing site. The process seems designed to be fraudulent - for them to get paid and cash the insurance check as quickly as possible - while making the process to pay out to their customers as slow as possible. It has been over a month and I have yet to be paid back - and don't have a line of site to when I can expect to be. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Per , and the most recent logged activity is Per instru, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and zero communication from Suntrust or this insurance claim processing site. The process seems designed to be fraudulent - for them to get paid and cash the insurance check as quickly as possible - while making the process to pay out to their customers as slow as possible. It has been over a month and I have yet to be paid back - and don't have a line of site to when I can expect to be. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I endorsed the check and sent it to Suntrust. They received and processed the check on XX/XX/XXXX. In parallel", and the single most common underlying issue is "I signed a change order with our contractor for roughly half the amount of the insurance check and paid them out of pocket so they could get started".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and zero communication from Suntrust or this insurance claim processing site. The process seems designed to be fraudulent - for them to get paid and cash the insurance check as quickly as possible - while making the process to pay out to their customers as slow as possible. It has been over a month and I have yet to be paid back - and don't have a line of site to when I can expect to be.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.