Total complaints
1
Filed since Comp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and your loan closed on XX/XX/2018. Your Home Lending Advisor let you know that you could receive 1/8th off of the interest rate if you had {$250000.00} in your checking or savings account during the closing of your mortgage. Unfortunately's complaint history from CFPB public records. 1 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Comp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and your loan closed on XX/XX/2018. Your Home Lending Advisor let you know that you could receive 1/8th off of the interest rate if you had {$250000.00} in your checking or savings account during the closing of your mortgage. Unfortunately's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| following our lending guidelines. We didnt find any attempts to mislead you. We received your application for a purchase loan with an interest rate of 4.25 % on XX/XX/2018. We sent you a Home Loan Application Package with all of the legal disclosures were required to provide | 1 |
| State | Complaints |
|---|---|
| that money wasnt in your checking or savings accounts during that time ; therefore | 1 |
| Issue | Complaints |
|---|---|
| including current loan programs | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and your loan closed on XX/XX/2018. Your Home Lending Advisor let you know that you could receive 1/8th off of the interest rate if you had {$250000.00} in your checking or savings account during the closing of your mortgage. Unfortunately has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Company re, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and your loan closed on XX/XX/2018. Your Home Lending Advisor let you know that you could receive 1/8th off of the interest rate if you had {$250000.00} in your checking or savings account during the closing of your mortgage. Unfortunately reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "following our lending guidelines. We didnt find any attempts to mislead you. We received your application for a purchase loan with an interest rate of 4.25 % on XX/XX/2018. We sent you a Home Loan Application Package with all of the legal disclosures were required to provide", and the single most common underlying issue is "including current loan programs".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and your loan closed on XX/XX/2018. Your Home Lending Advisor let you know that you could receive 1/8th off of the interest rate if you had {$250000.00} in your checking or savings account during the closing of your mortgage. Unfortunately: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and your loan closed on XX/XX/2018. Your Home Lending Advisor let you know that you could receive 1/8th off of the interest rate if you had {$250000.00} in your checking or savings account during the closing of your mortgage. Unfortunately has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and your loan closed on XX/XX/2018. Your Home Lending Advisor let you know that you could receive 1/8th off of the interest rate if you had {$250000.00} in your checking or savings account during the closing of your mortgage. Unfortunately has a 0% timely response rate to CFPB complaints.
The most common issue reported against and your loan closed on XX/XX/2018. Your Home Lending Advisor let you know that you could receive 1/8th off of the interest rate if you had {$250000.00} in your checking or savings account during the closing of your mortgage. Unfortunately is "including current loan programs" in the "following our lending guidelines. We didnt find any attempts to mislead you. We received your application for a purchase loan with an interest rate of 4.25 % on XX/XX/2018. We sent you a Home Loan Application Package with all of the legal disclosures were required to provide" product category.
Read our methodology — how this data is sourced, computed, and verified.