Total complaints
1
Filed since I fi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and you call to find your payoff amount. You then pay it by the date they indicate's complaint history from CFPB public records. 1 consumers have filed complaints since I fi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I fi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and you call to find your payoff amount. You then pay it by the date they indicate's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and Bank of America sent the following reply : Please refer to page two of your monthly billing statements in the section titled 'Paying Interest ' it states that we will not charge interest on Purchases on the next statement of you pay the New Balance Total in full by the Payment Due Date | 1 |
| State | Complaints |
|---|---|
| and suddenly they call you and say it's not REALLY paid off | 1 |
| Issue | Complaints |
|---|---|
| you did not pay the previous balance in full for the XX/XX/2019 billing cycle. Therefore | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and you call to find your payoff amount. You then pay it by the date they indicate has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I fi, and the most recent logged activity is I filed a , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and you call to find your payoff amount. You then pay it by the date they indicate reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and Bank of America sent the following reply : Please refer to page two of your monthly billing statements in the section titled 'Paying Interest ' it states that we will not charge interest on Purchases on the next statement of you pay the New Balance Total in full by the Payment Due Date", and the single most common underlying issue is "you did not pay the previous balance in full for the XX/XX/2019 billing cycle. Therefore".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and you call to find your payoff amount. You then pay it by the date they indicate: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and you call to find your payoff amount. You then pay it by the date they indicate has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and you call to find your payoff amount. You then pay it by the date they indicate has a 0% timely response rate to CFPB complaints.
The most common issue reported against and you call to find your payoff amount. You then pay it by the date they indicate is "you did not pay the previous balance in full for the XX/XX/2019 billing cycle. Therefore" in the "and Bank of America sent the following reply : Please refer to page two of your monthly billing statements in the section titled 'Paying Interest ' it states that we will not charge interest on Purchases on the next statement of you pay the New Balance Total in full by the Payment Due Date" product category.
Read our methodology — how this data is sourced, computed, and verified.