Total complaints
1
Filed since On X
2026 data Public-data reference. official source
and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point complaint mix by product
- I found 1 100.0% – 0% relief
How and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I found that the payment to my original XXXX loan had been reversed and a partial payment was applied to XXXX and the remaining funds were applied to the NelNet loan. Again | 1 |
Top States
| State | Complaints |
|---|---|
| they are reporting my account over 30 days past due and we are quicky approaching 60 days past due. They are also falsely assessing late fees ; as they have confirmed they can see the payment in full but do not have an explanation for why the payment was then reversed. They refuse to freeze the account or to stop reporting it past due -- hence the calls from XXXXXXXX XXXX XXXX and | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I have called them XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point
and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I found that the payment to my original XXXX loan had been reversed and a partial payment was applied to XXXX and the remaining funds were applied to the NelNet loan. Again", and the single most common underlying issue is "I have called them XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point have?
and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point respond to complaints on time?
and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point?
The most common issue reported against and XXXXXXXX XXXX XXXX is now calling and saying my account is past due. I have received only a single callback and the person called to say there was no update. At this point is "I have called them XX/XX/XXXX" in the "I found that the payment to my original XXXX loan had been reversed and a partial payment was applied to XXXX and the remaining funds were applied to the NelNet loan. Again" product category.
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