and XXXX XXXX XXXX. XXXX asked if I had another address before and I provided my street address and explained the situation with my XXXX drivers license and problems getting it updated due to COVID. XXXX informed that my account had been closed due to failure to respond to an XX/XX/XXXX letter. I reminded that I had used the card in XX/XX/XXXX

What the CFPB Record Shows About and XXXX XXXX XXXX. XXXX asked if I had another address before and I provided my street address and explained the situation with my XXXX drivers license and problems getting it updated due to COVID. XXXX informed that my account had been closed due to failure to respond to an XX/XX/XXXX letter. I reminded that I had used the card in XX/XX/XXXX

and XXXX XXXX XXXX. XXXX asked if I had another address before and I provided my street address and explained the situation with my XXXX drivers license and problems getting it updated due to COVID. XXXX informed that my account had been closed due to failure to respond to an XX/XX/XXXX letter. I reminded that I had used the card in XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and XXXX XXXX XXXX. XXXX asked if I had another address before and I provided my street address and explained the situation with my XXXX drivers license and problems getting it updated due to COVID. XXXX informed that my account had been closed due to failure to respond to an XX/XX/XXXX letter. I reminded that I had used the card in XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "XXXX While on phone with Customer Service received a text connecting to XXXX mobile app used to upload drivers license front/back photos for identity verification purposes. After verifying identification".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XXXX XXXX XXXX. XXXX asked if I had another address before and I provided my street address and explained the situation with my XXXX drivers license and problems getting it updated due to COVID. XXXX informed that my account had been closed due to failure to respond to an XX/XX/XXXX letter. I reminded that I had used the card in XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.