Total complaints
1
Filed since See
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and XXXX XXXX XXXX and asked about the package and no one seemed to have gotten it. I was charged late fees and XXXX has placed a late payment on my credit report because of this item. I have called them several times but no one is willing to help. It is difficult for me to pay for an item I did not receive. Purchased online on XX/XX/2024 Order # XXXX | XXXX item,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11411,,Consent provided,Web,2024-12-10,Closed with non-monetary relief,Yes,N/A,11093271's complaint history from CFPB public records. 1 consumers have filed complaints since See . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since See
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and XXXX XXXX XXXX and asked about the package and no one seemed to have gotten it. I was charged late fees and XXXX has placed a late payment on my credit report because of this item. I have called them several times but no one is willing to help. It is difficult for me to pay for an item I did not receive. Purchased online on XX/XX/2024 Order # XXXX | XXXX item,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11411,,Consent provided,Web,2024-12-10,Closed with non-monetary relief,Yes,N/A,11093271's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I purchased an XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX for my son. According to XXXX | 1 |
| Issue | Complaints |
|---|---|
| XXXX is not responsible for it. I was also told to go to my local police Precinct and file a report. I did and was informed that because of the high volume of petty theft in my neighborhood | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and XXXX XXXX XXXX and asked about the package and no one seemed to have gotten it. I was charged late fees and XXXX has placed a late payment on my credit report because of this item. I have called them several times but no one is willing to help. It is difficult for me to pay for an item I did not receive. Purchased online on XX/XX/2024 Order # XXXX | XXXX item,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11411,,Consent provided,Web,2024-12-10,Closed with non-monetary relief,Yes,N/A,11093271 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to See , and the most recent logged activity is See below , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and XXXX XXXX XXXX and asked about the package and no one seemed to have gotten it. I was charged late fees and XXXX has placed a late payment on my credit report because of this item. I have called them several times but no one is willing to help. It is difficult for me to pay for an item I did not receive. Purchased online on XX/XX/2024 Order # XXXX | XXXX item,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11411,,Consent provided,Web,2024-12-10,Closed with non-monetary relief,Yes,N/A,11093271 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I purchased an XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX for my son. According to XXXX", and the single most common underlying issue is "XXXX is not responsible for it. I was also told to go to my local police Precinct and file a report. I did and was informed that because of the high volume of petty theft in my neighborhood".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XXXX XXXX XXXX and asked about the package and no one seemed to have gotten it. I was charged late fees and XXXX has placed a late payment on my credit report because of this item. I have called them several times but no one is willing to help. It is difficult for me to pay for an item I did not receive. Purchased online on XX/XX/2024 Order # XXXX | XXXX item,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11411,,Consent provided,Web,2024-12-10,Closed with non-monetary relief,Yes,N/A,11093271: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and XXXX XXXX XXXX and asked about the package and no one seemed to have gotten it. I was charged late fees and XXXX has placed a late payment on my credit report because of this item. I have called them several times but no one is willing to help. It is difficult for me to pay for an item I did not receive. Purchased online on XX/XX/2024 Order # XXXX | XXXX item,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11411,,Consent provided,Web,2024-12-10,Closed with non-monetary relief,Yes,N/A,11093271 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and XXXX XXXX XXXX and asked about the package and no one seemed to have gotten it. I was charged late fees and XXXX has placed a late payment on my credit report because of this item. I have called them several times but no one is willing to help. It is difficult for me to pay for an item I did not receive. Purchased online on XX/XX/2024 Order # XXXX | XXXX item,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11411,,Consent provided,Web,2024-12-10,Closed with non-monetary relief,Yes,N/A,11093271 has a 0% timely response rate to CFPB complaints.
The most common issue reported against and XXXX XXXX XXXX and asked about the package and no one seemed to have gotten it. I was charged late fees and XXXX has placed a late payment on my credit report because of this item. I have called them several times but no one is willing to help. It is difficult for me to pay for an item I did not receive. Purchased online on XX/XX/2024 Order # XXXX | XXXX item,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11411,,Consent provided,Web,2024-12-10,Closed with non-monetary relief,Yes,N/A,11093271 is "XXXX is not responsible for it. I was also told to go to my local police Precinct and file a report. I did and was informed that because of the high volume of petty theft in my neighborhood" in the "I purchased an XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX for my son. According to XXXX" product category.
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