Total complaints
3
Filed since But
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows and XXXX XXXX cards's complaint history from CFPB public records. 3 consumers have filed complaints since But. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since But
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and XXXX XXXX cards's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| even If I had made all XXXX payments | 2 |
| unbelievably | 1 |
| State | Complaints |
|---|---|
| so there was no dispute recourse. | 2 |
| to ensure that my upgrade status was confirmed and to cancel the duplicate charge. | 1 |
| Issue | Complaints |
|---|---|
| they knew for sure | 2 |
| I called the XXXX and explained about duplicated charge and asked them to cancel the duplicate charge on my XXXX XXXX card. The agent at the XXXX also wants me to contact XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and XXXX XXXX cards has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to But, and the most recent logged activity is By then, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and XXXX XXXX cards reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "even If I had made all XXXX payments", and the single most common underlying issue is "they knew for sure".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XXXX XXXX cards: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and XXXX XXXX cards has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
and XXXX XXXX cards has a 0% timely response rate to CFPB complaints.
The most common issue reported against and XXXX XXXX cards is "they knew for sure" in the "even If I had made all XXXX payments" product category.
Read our methodology — how this data is sourced, computed, and verified.