Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and XXXX 's supervisor XXXX who has no id #'s complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and XXXX 's supervisor XXXX who has no id #'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they ca n't give out their last name. I have their employee ID # 's. I only got a response from Freedom after I asked to speak to XXXX 's supervisor | 1 |
| State | Complaints |
|---|---|
| along with other people who simply transfer you to someone else. I have spent well over 3 hours dealing with this issue.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,IA,50131,,Consent provided,Web,2017-12-02,Closed with explanation,Yes,N/A,2744344 | 1 |
| Issue | Complaints |
|---|---|
| who said that XXXX could n't help because she was not even a manager in that department. XXXX could not help me either | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and XXXX 's supervisor XXXX who has no id # has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When you s, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and XXXX 's supervisor XXXX who has no id # reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they ca n't give out their last name. I have their employee ID # 's. I only got a response from Freedom after I asked to speak to XXXX 's supervisor", and the single most common underlying issue is "who said that XXXX could n't help because she was not even a manager in that department. XXXX could not help me either".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XXXX 's supervisor XXXX who has no id #: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and XXXX 's supervisor XXXX who has no id # has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and XXXX 's supervisor XXXX who has no id # has a 0% timely response rate to CFPB complaints.
The most common issue reported against and XXXX 's supervisor XXXX who has no id # is "who said that XXXX could n't help because she was not even a manager in that department. XXXX could not help me either" in the "they ca n't give out their last name. I have their employee ID # 's. I only got a response from Freedom after I asked to speak to XXXX 's supervisor" product category.
Read our methodology — how this data is sourced, computed, and verified.