2026 data Public-data reference. official source

and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note's complaint history from CFPB public records. 1 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Comp
Since

Total complaints

1

Filed since Comp

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note complaint mix by product

Total complaints: 1

and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). which admits: 1 complaints (100.0%), resolution 0.0% which admits 100.0%
  • which admits 1 100.0% 0% relief

How and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
which admits : XXXXXXXX XXXX is merely the trustee for the trust that owns the mortgage and note on this property. Please note the Trust is the owner of your mortgage and note 1

Top States

State Complaints
not the trustee. This letter from XXXX XXXX dated XX/XX/XXXX is not consistent with the letter from XXXX dated XX/XX/XXXX enclosed in the same attached file. The true holder of Deed of Trust would be the certificate holders who are the investors and 1

Top Issues

Issue Complaints
SERIES XXXX as the owner 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note

and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Compare th, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which admits : XXXXXXXX XXXX is merely the trustee for the trust that owns the mortgage and note on this property. Please note the Trust is the owner of your mortgage and note", and the single most common underlying issue is "SERIES XXXX as the owner".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note have?

and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note respond to complaints on time?

and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note has a 0% timely response rate to CFPB complaints.

What is the most common complaint about and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note?

The most common issue reported against and XXXX is the servicer of the account. '' The above named entity '' is NOT the true owner of the account or the true holder of the Deed of Trust. XXXX and XXXXXXXX XXXX consider the trust to be the entity that owns the mortgage and note. As XXXXXXXX XXXX states in paragraph two : Please note the Trust is the owner of your mortgage and note is "SERIES XXXX as the owner" in the "which admits : XXXXXXXX XXXX is merely the trustee for the trust that owns the mortgage and note on this property. Please note the Trust is the owner of your mortgage and note" product category.

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