Total complaints
1
Filed since DOCU
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and XXXX is consistent and supported by the system-of-record SUMMARY If any single verification element can not be supported with source-level records's complaint history from CFPB public records. 1 consumers have filed complaints since DOCU. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since DOCU
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and XXXX is consistent and supported by the system-of-record SUMMARY If any single verification element can not be supported with source-level records's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the furnisher must be able to produce the following categories of documentation : 1. Identity & Origination Records original application or digital application file signature or e-signature audit logs ID verification used address/phone/email used at opening 2. Contract & Liability Records signed cardmember/loan agreement governing terms and any amendments 3. Itemized Balance Records complete accounting ledger showing principal | 1 |
| State | Complaints |
|---|---|
| the information is incomplete or inaccurate under FCRA and must be corrected or deleted. I am requesting that the furnisher verify each item they are reporting and respond to the CFPB with the supporting documentation.,,SANTANDER HOLDINGS USA | 1 |
| Issue | Complaints |
|---|---|
| fees | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and XXXX is consistent and supported by the system-of-record SUMMARY If any single verification element can not be supported with source-level records has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to DOCU, and the most recent logged activity is DOCUMENTAT, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and XXXX is consistent and supported by the system-of-record SUMMARY If any single verification element can not be supported with source-level records reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the furnisher must be able to produce the following categories of documentation : 1. Identity & Origination Records original application or digital application file signature or e-signature audit logs ID verification used address/phone/email used at opening 2. Contract & Liability Records signed cardmember/loan agreement governing terms and any amendments 3. Itemized Balance Records complete accounting ledger showing principal", and the single most common underlying issue is "fees".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XXXX is consistent and supported by the system-of-record SUMMARY If any single verification element can not be supported with source-level records: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and XXXX is consistent and supported by the system-of-record SUMMARY If any single verification element can not be supported with source-level records has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and XXXX is consistent and supported by the system-of-record SUMMARY If any single verification element can not be supported with source-level records has a 0% timely response rate to CFPB complaints.
The most common issue reported against and XXXX is consistent and supported by the system-of-record SUMMARY If any single verification element can not be supported with source-level records is "fees" in the "the furnisher must be able to produce the following categories of documentation : 1. Identity & Origination Records original application or digital application file signature or e-signature audit logs ID verification used address/phone/email used at opening 2. Contract & Liability Records signed cardmember/loan agreement governing terms and any amendments 3. Itemized Balance Records complete accounting ledger showing principal" product category.
Read our methodology — how this data is sourced, computed, and verified.