Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
and XXXX. However
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and XXXX. However's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and XXXX. However complaint mix by product
- refused to 1 100.0% – 0% relief
How and XXXX. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| refused to amend their cancellation policy for a pandemic vs a hurricane | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX informed AMEX of their cancellation policy and AMEX closed the disputed transactions indicating we were responsible for the fees - except for the transaction for the {$240.00} Service Fee - despite not receiving the services/using the rental. My trip members and I are owed {$2600.00} - we have several members who lost their jobs and incomes and are significantly impacted by this pandemic. It is extremely unfair business practice for XXXX to refuse us the refund given these extenuating circumstances or to even consider extending the credit availability. It's akin to stealing. We beg you to help us resolve this in our favor - we have nowhere else to turn. We have also sent letters from an attorney and filed a dispute via the XXXX of XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| despite continued attempts to resolve ( I've sent 6 unanswered emails through the Messages app of XXXX to XXXX since cancelling the XXXX trip in XXXX XXXX. I attempted to fight this through my credit card | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and XXXX. However
and XXXX. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX has r, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and XXXX. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "refused to amend their cancellation policy for a pandemic vs a hurricane", and the single most common underlying issue is "despite continued attempts to resolve ( I've sent 6 unanswered emails through the Messages app of XXXX to XXXX since cancelling the XXXX trip in XXXX XXXX. I attempted to fight this through my credit card".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XXXX. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and XXXX. However have?
and XXXX. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and XXXX. However respond to complaints on time?
and XXXX. However has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and XXXX. However?
The most common issue reported against and XXXX. However is "despite continued attempts to resolve ( I've sent 6 unanswered emails through the Messages app of XXXX to XXXX since cancelling the XXXX trip in XXXX XXXX. I attempted to fight this through my credit card" in the "refused to amend their cancellation policy for a pandemic vs a hurricane" product category.
Read our methodology — how this data is sourced, computed, and verified.
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