Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and XXXX ) after the servicer receives the information request.On XX/XX/year> I requested a copy of the deed to my home as well as all of the records to my file. It has been months and neither XXXX XXXX or XXXX own have providev me with my request. When I contact XXXX XXXX and spoke to supervisor XXXX to tell her that XXXX XXXX is not sending me my requested information and ignoring my request she advised that my security question were incorrect even though according on their website my security questions were correct,Company believes the complaint provided an opportunity to answer consumer's questions,MEMBER FIRST MORTGAGE's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and XXXX ) after the servicer receives the information request.On XX/XX/year> I requested a copy of the deed to my home as well as all of the records to my file. It has been months and neither XXXX XXXX or XXXX own have providev me with my request. When I contact XXXX XXXX and spoke to supervisor XXXX to tell her that XXXX XXXX is not sending me my requested information and ignoring my request she advised that my security question were incorrect even though according on their website my security questions were correct,Company believes the complaint provided an opportunity to answer consumer's questions,MEMBER FIRST MORTGAGE's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX | 1 |
| State | Complaints |
|---|---|
| LLC,GA,XXXXX,,Consent provided,Web,2025-03-12,Closed with non-monetary relief,Yes,N/A,12448939 | 1 |
| Issue | Complaints |
|---|---|
| and address or other relevant contact information for | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and XXXX ) after the servicer receives the information request.On XX/XX/year> I requested a copy of the deed to my home as well as all of the records to my file. It has been months and neither XXXX XXXX or XXXX own have providev me with my request. When I contact XXXX XXXX and spoke to supervisor XXXX to tell her that XXXX XXXX is not sending me my requested information and ignoring my request she advised that my security question were incorrect even though according on their website my security questions were correct,Company believes the complaint provided an opportunity to answer consumer's questions,MEMBER FIRST MORTGAGE has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX ) Tim, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and XXXX ) after the servicer receives the information request.On XX/XX/year> I requested a copy of the deed to my home as well as all of the records to my file. It has been months and neither XXXX XXXX or XXXX own have providev me with my request. When I contact XXXX XXXX and spoke to supervisor XXXX to tell her that XXXX XXXX is not sending me my requested information and ignoring my request she advised that my security question were incorrect even though according on their website my security questions were correct,Company believes the complaint provided an opportunity to answer consumer's questions,MEMBER FIRST MORTGAGE reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "and address or other relevant contact information for".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XXXX ) after the servicer receives the information request.On XX/XX/year> I requested a copy of the deed to my home as well as all of the records to my file. It has been months and neither XXXX XXXX or XXXX own have providev me with my request. When I contact XXXX XXXX and spoke to supervisor XXXX to tell her that XXXX XXXX is not sending me my requested information and ignoring my request she advised that my security question were incorrect even though according on their website my security questions were correct,Company believes the complaint provided an opportunity to answer consumer's questions,MEMBER FIRST MORTGAGE: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and XXXX ) after the servicer receives the information request.On XX/XX/year> I requested a copy of the deed to my home as well as all of the records to my file. It has been months and neither XXXX XXXX or XXXX own have providev me with my request. When I contact XXXX XXXX and spoke to supervisor XXXX to tell her that XXXX XXXX is not sending me my requested information and ignoring my request she advised that my security question were incorrect even though according on their website my security questions were correct,Company believes the complaint provided an opportunity to answer consumer's questions,MEMBER FIRST MORTGAGE has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and XXXX ) after the servicer receives the information request.On XX/XX/year> I requested a copy of the deed to my home as well as all of the records to my file. It has been months and neither XXXX XXXX or XXXX own have providev me with my request. When I contact XXXX XXXX and spoke to supervisor XXXX to tell her that XXXX XXXX is not sending me my requested information and ignoring my request she advised that my security question were incorrect even though according on their website my security questions were correct,Company believes the complaint provided an opportunity to answer consumer's questions,MEMBER FIRST MORTGAGE has a 0% timely response rate to CFPB complaints.
The most common issue reported against and XXXX ) after the servicer receives the information request.On XX/XX/year> I requested a copy of the deed to my home as well as all of the records to my file. It has been months and neither XXXX XXXX or XXXX own have providev me with my request. When I contact XXXX XXXX and spoke to supervisor XXXX to tell her that XXXX XXXX is not sending me my requested information and ignoring my request she advised that my security question were incorrect even though according on their website my security questions were correct,Company believes the complaint provided an opportunity to answer consumer's questions,MEMBER FIRST MORTGAGE is "and address or other relevant contact information for" in the "XXXX" product category.
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