Total complaints
1
Filed since We c
2026 data Public-data reference. official source
and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since We c. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
We c
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX complaint mix by product
- XXXX ID 1 100.0% – 0% relief
How and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX ID # XXXX told us that they dont pull credit as a deciding factor for an extension | 1 |
Top States
| State | Complaints |
|---|---|
| we never did hear back from a single supervisor as requested. We ultimately had to borrow the funds to avoid a risk of repo while trying to get Toyota to explain themselves about the payment. Each time my wife would make the payments the representatives would confirm that she was not past due just simply paying ahead. It was not until the attempted repo did we find out that they misapplied her payments causing the loan to become past due. We recorded the last 2 conversations on XX/XX/XXXX which lasted over 40 minutes.,,TOYOTA MOTOR CREDIT CORPORATION,AZ,85205,,Consent provided,Web,2018-10-18,Closed with explanation,Yes,N/A,3049169 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| we gave her the reason the account was delinquent and that the matter was a financial hardship that was now resolved. We even offered to accompany the extension with a payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX
and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We c, and the most recent logged activity is We called , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX ID # XXXX told us that they dont pull credit as a deciding factor for an extension", and the single most common underlying issue is "we gave her the reason the account was delinquent and that the matter was a financial hardship that was now resolved. We even offered to accompany the extension with a payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX have?
and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX respond to complaints on time?
and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX?
The most common issue reported against and XX/XX/XXXX and every time it was denied. In XX/XX/XXXX my wife lost her job and called proactively to get an extension before she received any late fees or accrued additional interest for being past due and she was told that the account had to be over 30 days past due in order to request an extension. Toyota confirmed to my wife that she should call back when she was 30 days past due. In XX/XX/XXXX the account was past due 2 payments because Toyota had misapplied her double payments to principle only instead of the billed principle and interest that was past due. We had a supervisor look over the account and he identified where the payments had been misapplied and said he would call back in 3 days or less to confirm the payments had been adjusted correctly. Instead of a phone call we had a repossession agent try to take the car siting that Toyota put the car out for repo for it being past due for 4 or more payments. Clearly the repo was unsuccessful as we still have the vehicle but we have yet to receive the payment history as requested in XXXX and in XX/XX/XXXX is "we gave her the reason the account was delinquent and that the matter was a financial hardship that was now resolved. We even offered to accompany the extension with a payment" in the "XXXX ID # XXXX told us that they dont pull credit as a deciding factor for an extension" product category.
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