Total complaints
64
Filed since Acco
2026 data Public-data reference. official source
and XX/XX/XXXX
64 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
64 consumer complaints filed with the CFPB
This profile shows and XX/XX/XXXX's complaint history from CFPB public records. 64 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
64
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
48
States Active
Acco
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and XX/XX/XXXX complaint mix by product
- XXXX 14 43.8% – 0% relief
- several inquiries 4 12.5% – 0% relief
- XX/XX/XXXX 3 9.4% – 0% relief
- Mr. Cooper 3 9.4% – 0% relief
- my last 3 9.4% – 0% relief
- several accounts 3 9.4% – 0% relief
- I attempted 2 6.3% – 0% relief
How and XX/XX/XXXX's 64 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX | 14 |
| several inquiries were made without my authorization | 4 |
| XX/XX/XXXX | 3 |
| Mr. Cooper employees continue to send conflicting information. On XX/XX/XXXX | 3 |
| my last payment was made on XX/XX/XXXX. Based on that payment history | 3 |
| several accounts are incorrectly reported with late or open statuses | 3 |
| I attempted to make my regular monthly payment of {$640.00} online | 2 |
| {$0.00} in XXXX | 2 |
| with no late payments. According to regulations | 2 |
| my loan servicer | 1 |
| for {$8.00} | 1 |
| after 10 weeks ( XX/XX/XXXX | 1 |
| XXXX ( SPS '' ) has exhibited a consistent pattern of deceptive and uncaring activities towards the plaintiff | 1 |
| received on XX/XX/XXXX | 1 |
| and the funds would bring our current loan as of XX/XX/XXXX | 1 |
| was wrong and he should have told me I had to wait until after XX/XX/XXXX ( after the bill closed ) to make the payment. If I had waited to make my payment until after the bill closed | 1 |
| my credit union confirmed that the correct account details were used | 1 |
| several hard inquiries were made on my credit file without my consent | 1 |
| Coinbase allegedly sent an email regarding a compliance review | 1 |
| I have requested verification of my information and documentation regarding the investigations of these disputes. Still | 1 |
| including due dates | 1 |
| priority support and enhanced account protection. I paid for this service in XXXX | 1 |
| the right to immediately correct any and all disputed incomplete or inaccurate information on the report | 1 |
| XXXX was not until as late as XX/XX/XXXX when I received a response to an information and documentation request made on XX/XX/XXXX in correspondence dated XX/XX/XXXX that US Bank disclosed the XX/XX/XXXX dispute claim in writing. Although this date was verbally disclosed to me by US Bank customer service representatives in previous telephone conversationsduring these telephone conversations I discussed with each representative that the XX/XX/XXXX dispute claim was fraudulent in nature and that on that date I was incarcerated and could not have initiated the dispute claim and that there was no way possible for me to have benefited from the transactions which I was XXXX was not until I received the XX/XX/XXXX letter with supporting documentation enclosures that I became firmly aware of US Banks egregious and grossly inappropriate handling of my genuine dispute claim and rebuttal request. As one would surmise from the XX/XX/XXXX correspondence which was requested in regards to a dispute claim or rebuttal request that should have been initiated on XX/XX/XXXX | 1 |
| Coinbase Support thread : XXXX XXXX XXXX XXXX Coinbase www.coinbase.com Coinbase Case # XXXX Reopened / Still Pending...... XXXX : Closure of Account for Dissatisfied Coinbase Customer - XXXX XXXX XXXX XXXX XXXX To : Coinbase XXXX XXXX XXXX XXXX @ coinbase.com Tue XX/XX/XXXX XXXXXXXX XXXX Good Afternoon Coinbase I received an email from Coinbase Support | 1 |
| Citi Double Cash Credit Card ending XXXX and Citi Rewards Credit Card ending XXXX. On both credit cards | 1 |
| I have sent multiple letters to Transworld on XX/XX/XXXX | 1 |
| they promised to remove the negative mark from my report | 1 |
| we have made multiple attempts to seek clarification and obtain a detailed pricing breakdown. Despite repeated follow-ups on XX/XX/XXXX | 1 |
| Experian is reporting several inquiries that I did not authorize or recognize | 1 |
| ) your request to settle the account or to go to court ( USAA HAS NOT COMPLY WHETHER OR NOT THEY WANT TO GO TO COURT OR NOT ) ( THE AGREEMENT WAS SENT ON XX/XX/XXXX AND USAA HAD TILL XX/XX/XXXX TO RESPOND. I GAVE USAA A CHANCE TO ADD OR CHANGE SOMETHING IN THE AGREEMENT AND NO RESPONDS. I SENT ANOTHER AGREEMENT ON XX/XX/XXXX AND TO RESPOND XX/XX/XXXX THAT MAY BENEFIT USAA TO SETTLE THE CLAIM WITHOUT ANY MONEY FOR DAMAGES ONLY TO REMOVE THE ACCOUNTS OFF CREDIT REPORTS. I WAS NOT ASKING FOR ANY MONEY ON THE AGREEMENT. ) ( BACK IN XXXX THROUGH XXXX XXXX IT WAS OPEN TO ANYONE Membership in USAA is limited to XXXX XXXX and veterans of the U.S. military and to their eligible family members. However | 1 |
| as we were impacted for the second time by Covid in a terrible way this time | 1 |
| I called again to re-establish automatic payments. The representative claimed I was re-enrolled | 1 |
| and lived in fear for 15 years of foreclosure or loss of our dream home | 1 |
| the IRS notified me that my refund was under review. Upon contacting the IRS | 1 |
| I started examining our statements closer and noticed duplicate charges on my husbands card XXXX. I immediately asked my husband if he thought they were correct since this was his card and he had not traveled to XXXX with me | 1 |
| Equifax | 1 |
Top States
| State | Complaints |
|---|---|
| assignments there was no change in the ownership of loan. Therefore | 3 |
| despite timely payments through autopay. XXXX and Equifax list a high balance of {$30000.00} | 3 |
| but did not charge off the account until XX/XX/XXXX. | 3 |
| XXXX XXXX on XX/XX/XXXX | 3 |
| despite timely payments through autopay. TransUnion and XXXX list a high balance of {$30000.00} | 3 |
| and XXXX | 3 |
| 90-day lates on XX/XX/XXXX and XXXX | 3 |
| after which my regular payment of {$640.00} would resume in XXXX. | 2 |
| and XXXX removed my account between XX/XX/XXXX | 2 |
| despite my continuous eligible employment | 1 |
| {$1.00}. This totals : {$19.00}. This collector knows each time they add even {$1.00} my credit drops at minimum 4 points. | 1 |
| despite timely payments through autopay. XXXX and XXXX list a high balance of {$30000.00} | 1 |
| ) of providing additional evidence and resubmitting disputes as I was advised to do by Chase. And this conversation occurred after 10 weeks of calls ( XX/XX/XXXX | 1 |
| SPS has refused to XXXX the modification. The agents handling the plaintiff 's case were inadequately trained and uninformed about the status and procedures necessary for processing the loan modification. | 1 |
| we have been told that the rate modification program no longer exists. | 1 |
| all in XXXX. | 1 |
| so that was approximately the amount that we put in this application. The program didnt respond to this application until XX/XX/XXXX | 1 |
| {$66.00}. If I would have waited to pay my bill until after it closed | 1 |
| despite timely payments through autopay. XXXX and XXXX list a high balance of {$30000.00} | 1 |
| for {$25.00} were returned. Yet | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XX/XX/XXXX | 12 |
| and XX/XX/XXXX | 8 |
| XXXX | 5 |
| we found that the Owner of the Note transferred to Nationstar Mortgage LLC on XX/XX/XXXX | 3 |
| XX/XX/XXXX as 60 days late | 3 |
| with Dates of XX/XX/XXXX | 3 |
| and inaccurate balances. XXXX XXXX XXXX XXXX XXXX XXXX mortgage account shows numerous late payments that are inaccurately reported and overstated | 3 |
| the first agent was unable to resolve the issue and transferred me to another representative who stated that the website was down. While reviewing my account | 2 |
| I noticed that my account | 2 |
| for {$2.00} | 1 |
| TD Bank advises us seek further assistance from its Customer Service Team and the local branches. Upon calling | 1 |
| it was on XX/XX/XXXX | 1 |
| and he told me that Citi does not have the policy in writing | 1 |
| they were unclear on why the payments were not processed. Capital One indicated that payments on XX/XX/XXXX | 1 |
| possibly due to thinking it was spam. When I attempted a transaction in XX/XX/XXXX | 1 |
| I have noticed that many of my disputes are closed alarmingly quickly | 1 |
| and billing statements | 1 |
| however : - on XX/XX/XXXX my transaction to send XXXX to my wallet at a different location was delayed 3 days for no good reason | 1 |
| over thousands of dollars more | 1 |
| advising me that my case had been closed ( # XXXX ) and they could NOT help me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and XX/XX/XXXX
and XX/XX/XXXX has accumulated 64 consumer complaints in the CFPB public database, with filings active across 48 U.S. states. Of those submissions, 28 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is You feel U, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and XX/XX/XXXX reports a 0% timely-response rate and has closed 1.6% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and XX/XX/XXXX have?
and XX/XX/XXXX has received 64 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and XX/XX/XXXX respond to complaints on time?
and XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and XX/XX/XXXX?
The most common issue reported against and XX/XX/XXXX is "XX/XX/XXXX" in the "XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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