Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and XX/XX/2020 to pay as much as I could. All but one account allowed me to make payments. My American Express Business did not allow to make a payment. I called American Express in XXXX and was told this account no longer belonged to American Express. My Amex Business account was sent/sold off to a collection agency. I tried on several occasion to make payments online with no avail due to the portal veered me to a different Amex program. I have been sued by American Express and I am currently on a payment plan with a law firm. However's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and XX/XX/2020 to pay as much as I could. All but one account allowed me to make payments. My American Express Business did not allow to make a payment. I called American Express in XXXX and was told this account no longer belonged to American Express. My Amex Business account was sent/sold off to a collection agency. I tried on several occasion to make payments online with no avail due to the portal veered me to a different Amex program. I have been sued by American Express and I am currently on a payment plan with a law firm. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted Amex via telephone and I also chatted online with Amex on several occasion | 1 |
| State | Complaints |
|---|---|
| American Express still allows me to sign in to my accounts online and make payments. | 1 |
| Issue | Complaints |
|---|---|
| according to your representative | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and XX/XX/2020 to pay as much as I could. All but one account allowed me to make payments. My American Express Business did not allow to make a payment. I called American Express in XXXX and was told this account no longer belonged to American Express. My Amex Business account was sent/sold off to a collection agency. I tried on several occasion to make payments online with no avail due to the portal veered me to a different Amex program. I have been sued by American Express and I am currently on a payment plan with a law firm. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and XX/XX/2020 to pay as much as I could. All but one account allowed me to make payments. My American Express Business did not allow to make a payment. I called American Express in XXXX and was told this account no longer belonged to American Express. My Amex Business account was sent/sold off to a collection agency. I tried on several occasion to make payments online with no avail due to the portal veered me to a different Amex program. I have been sued by American Express and I am currently on a payment plan with a law firm. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted Amex via telephone and I also chatted online with Amex on several occasion", and the single most common underlying issue is "according to your representative".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and XX/XX/2020 to pay as much as I could. All but one account allowed me to make payments. My American Express Business did not allow to make a payment. I called American Express in XXXX and was told this account no longer belonged to American Express. My Amex Business account was sent/sold off to a collection agency. I tried on several occasion to make payments online with no avail due to the portal veered me to a different Amex program. I have been sued by American Express and I am currently on a payment plan with a law firm. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and XX/XX/2020 to pay as much as I could. All but one account allowed me to make payments. My American Express Business did not allow to make a payment. I called American Express in XXXX and was told this account no longer belonged to American Express. My Amex Business account was sent/sold off to a collection agency. I tried on several occasion to make payments online with no avail due to the portal veered me to a different Amex program. I have been sued by American Express and I am currently on a payment plan with a law firm. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and XX/XX/2020 to pay as much as I could. All but one account allowed me to make payments. My American Express Business did not allow to make a payment. I called American Express in XXXX and was told this account no longer belonged to American Express. My Amex Business account was sent/sold off to a collection agency. I tried on several occasion to make payments online with no avail due to the portal veered me to a different Amex program. I have been sued by American Express and I am currently on a payment plan with a law firm. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against and XX/XX/2020 to pay as much as I could. All but one account allowed me to make payments. My American Express Business did not allow to make a payment. I called American Express in XXXX and was told this account no longer belonged to American Express. My Amex Business account was sent/sold off to a collection agency. I tried on several occasion to make payments online with no avail due to the portal veered me to a different Amex program. I have been sued by American Express and I am currently on a payment plan with a law firm. However is "according to your representative" in the "I contacted Amex via telephone and I also chatted online with Amex on several occasion" product category.
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