Total complaints
1
Filed since Afte
2026 data Public-data reference. official source
and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long complaint mix by product
- XXXX agreed 1 100.0% – 0% relief
How and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX agreed to credit the late fee but insisted I still had to make a payment | 1 |
Top States
| State | Complaints |
|---|---|
| and they cant wait on hold so long. I also cant call customer service because all my calls to the customer service number get rerouted straight to the collections department. Apparently my only option is to spend hours on the phone with the bank calling them up each month to go through an IVR ( phone menu ) maze | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| despite having gotten the prior months balance paid off in full before the due date. The account being in past-due status means that I can be hit with other fees | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long
and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After a wh, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX agreed to credit the late fee but insisted I still had to make a payment", and the single most common underlying issue is "despite having gotten the prior months balance paid off in full before the due date. The account being in past-due status means that I can be hit with other fees".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long have?
and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long respond to complaints on time?
and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long?
The most common issue reported against and wind up with other negative impacts because of this past-due status affecting credit reports. She noted that neither she nor anybody else at the bank can do anything proactively to address these issues. She could not even retroactively address most of those consequences : only customer service can do that and only retroactively and ( like the claim others made ) I cant be connected to customer service because the call volume is high and wait times are long is "despite having gotten the prior months balance paid off in full before the due date. The account being in past-due status means that I can be hit with other fees" in the "XXXX agreed to credit the late fee but insisted I still had to make a payment" product category.
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