Total complaints
1
Filed since Frau
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and will wait for a proper response from the company. The bank so far has not responded to my dispute with the first charge's complaint history from CFPB public records. 1 consumers have filed complaints since Frau. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Frau
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and will wait for a proper response from the company. The bank so far has not responded to my dispute with the first charge's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and I was sent a text message from what claimed to be an Ally bank source alerting me of potentially fraudulent activity and to decline or allow it. I declined and Ally initiated a phone call with their 'fraud services. ' They never answered the phone | 1 |
| State | Complaints |
|---|---|
| and has not made any official statement about this widespread fraud.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MD,21218,,Consent provided,Web,2022-08-19,Closed with explanation,Yes,N/A,5897454 | 1 |
| Issue | Complaints |
|---|---|
| I had the same result each time. After researching online | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and will wait for a proper response from the company. The bank so far has not responded to my dispute with the first charge has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Frau, and the most recent logged activity is Fraudulent, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and will wait for a proper response from the company. The bank so far has not responded to my dispute with the first charge reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I was sent a text message from what claimed to be an Ally bank source alerting me of potentially fraudulent activity and to decline or allow it. I declined and Ally initiated a phone call with their 'fraud services. ' They never answered the phone", and the single most common underlying issue is "I had the same result each time. After researching online".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and will wait for a proper response from the company. The bank so far has not responded to my dispute with the first charge: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and will wait for a proper response from the company. The bank so far has not responded to my dispute with the first charge has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and will wait for a proper response from the company. The bank so far has not responded to my dispute with the first charge has a 0% timely response rate to CFPB complaints.
The most common issue reported against and will wait for a proper response from the company. The bank so far has not responded to my dispute with the first charge is "I had the same result each time. After researching online" in the "and I was sent a text message from what claimed to be an Ally bank source alerting me of potentially fraudulent activity and to decline or allow it. I declined and Ally initiated a phone call with their 'fraud services. ' They never answered the phone" product category.
Read our methodology — how this data is sourced, computed, and verified.