Total complaints
1
Filed since On X
2026 data Public-data reference. official source
and were told that we should call the fraud department again ( even though they had already ignored our report the day before
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and were told that we should call the fraud department again ( even though they had already ignored our report the day before's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and were told that we should call the fraud department again ( even though they had already ignored our report the day before complaint mix by product
- we saw 1 100.0% – 0% relief
How and were told that we should call the fraud department again ( even though they had already ignored our report the day before's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we saw that all of the fraudulent charges were put back on our credit card | 1 |
Top States
| State | Complaints |
|---|---|
| and applied the amounts to our card ). Meanwhile | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| we received a letter on our account from Chase explaining the amounts were being applied to or account because You received benefit from this transaction ''. This is wholly untrue | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and were told that we should call the fraud department again ( even though they had already ignored our report the day before
and were told that we should call the fraud department again ( even though they had already ignored our report the day before has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and were told that we should call the fraud department again ( even though they had already ignored our report the day before reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we saw that all of the fraudulent charges were put back on our credit card", and the single most common underlying issue is "we received a letter on our account from Chase explaining the amounts were being applied to or account because You received benefit from this transaction ''. This is wholly untrue".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and were told that we should call the fraud department again ( even though they had already ignored our report the day before: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and were told that we should call the fraud department again ( even though they had already ignored our report the day before have?
and were told that we should call the fraud department again ( even though they had already ignored our report the day before has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and were told that we should call the fraud department again ( even though they had already ignored our report the day before respond to complaints on time?
and were told that we should call the fraud department again ( even though they had already ignored our report the day before has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and were told that we should call the fraud department again ( even though they had already ignored our report the day before?
The most common issue reported against and were told that we should call the fraud department again ( even though they had already ignored our report the day before is "we received a letter on our account from Chase explaining the amounts were being applied to or account because You received benefit from this transaction ''. This is wholly untrue" in the "we saw that all of the fraudulent charges were put back on our credit card" product category.
Read our methodology — how this data is sourced, computed, and verified.
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