Total complaints
1
Filed since Our
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and we were unaware of the shortcomings of the system and process for weeks or months after the day we signed's complaint history from CFPB public records. 1 consumers have filed complaints since Our . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Our
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and we were unaware of the shortcomings of the system and process for weeks or months after the day we signed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it was transferred to Goodleap. After the bankruptcy and closure of XXXX XXXX ( originally XXXX XXXX ) | 1 |
| State | Complaints |
|---|---|
| essentially depriving us of the opportunity to rescind. This entire process has been a long nightmare that I would like to have ended. We never asked to be treated this way. All we ever wanted was fairness. Now | 1 |
| Issue | Complaints |
|---|---|
| the salesman who initiated all of this did not allow us to see what we were signing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and we were unaware of the shortcomings of the system and process for weeks or months after the day we signed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Our , and the most recent logged activity is Our origin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and we were unaware of the shortcomings of the system and process for weeks or months after the day we signed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it was transferred to Goodleap. After the bankruptcy and closure of XXXX XXXX ( originally XXXX XXXX )", and the single most common underlying issue is "the salesman who initiated all of this did not allow us to see what we were signing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and we were unaware of the shortcomings of the system and process for weeks or months after the day we signed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and we were unaware of the shortcomings of the system and process for weeks or months after the day we signed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and we were unaware of the shortcomings of the system and process for weeks or months after the day we signed has a 0% timely response rate to CFPB complaints.
The most common issue reported against and we were unaware of the shortcomings of the system and process for weeks or months after the day we signed is "the salesman who initiated all of this did not allow us to see what we were signing" in the "it was transferred to Goodleap. After the bankruptcy and closure of XXXX XXXX ( originally XXXX XXXX )" product category.
Read our methodology — how this data is sourced, computed, and verified.