Total complaints
15
Filed since Fair
2026 data Public-data reference. official source
and use of consumer information
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows and use of consumer information's complaint history from CFPB public records. 15 consumers have filed complaints since Fair. The company has a 0% timely response rate and has provided relief in 0% of cases.
15
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
Fair
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and use of consumer information complaint mix by product
- 15 U.S.C. 7 46.7% – 0% relief
- 15 U.S.C. 5 33.3% – 0% relief
- 15 U.S.C. 3 20.0% – 0% relief
How and use of consumer information's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| 15 U.S.C. 1681 et seq. | 7 |
| 15 U.S.C. 1681 et seq | 5 |
| 15 U.S.C. 1681 | 3 |
Top States
| State | Complaints |
|---|---|
| including consumer credit information. Together with the Fair Debt Collection Practices Act | 8 |
| including consumer credit information. [ 1 ] Together with the Fair Debt Collection Practices Act ( FDCPA ) | 5 |
| including consumer credit information. [ XXXX ] Together with the Fair Debt Collection Practices Act ( FDCPA ) | 1 |
| including consumer credit information. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| fairness | 15 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and use of consumer information
and use of consumer information has accumulated 15 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fair, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and use of consumer information reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "15 U.S.C. 1681 et seq.", and the single most common underlying issue is "fairness".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and use of consumer information: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and use of consumer information have?
and use of consumer information has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and use of consumer information respond to complaints on time?
and use of consumer information has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and use of consumer information?
The most common issue reported against and use of consumer information is "fairness" in the "15 U.S.C. 1681 et seq." product category.
Read our methodology — how this data is sourced, computed, and verified.
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