Total complaints
1
Filed since At t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and unfortunately we did not know this was occurring until our home was put in foreclosure again by Wells Fargo in XXXX XXXX. Wells Fargo was not able to give us nor XXXX a reason as to why this occurred. So we were forced to begin the loan modification application process all over again. Just like the first time we went through this's complaint history from CFPB public records. 1 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since At t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and unfortunately we did not know this was occurring until our home was put in foreclosure again by Wells Fargo in XXXX XXXX. Wells Fargo was not able to give us nor XXXX a reason as to why this occurred. So we were forced to begin the loan modification application process all over again. Just like the first time we went through this's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX | 1 |
| State | Complaints |
|---|---|
| Wells Fargo made this very difficult for XXXX. They claimed several times that they did not submit appropriate paperwork | 1 |
| Issue | Complaints |
|---|---|
| in hopes that they would have a better outcome with Wells Fargo than we did. XX/XX/XXXX we received an approved loan modification from Wells Fargo for a monthly payment of {$800.00} per month with the first payment being made that month. We continued to make payments | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and unfortunately we did not know this was occurring until our home was put in foreclosure again by Wells Fargo in XXXX XXXX. Wells Fargo was not able to give us nor XXXX a reason as to why this occurred. So we were forced to begin the loan modification application process all over again. Just like the first time we went through this has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At that ti, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and unfortunately we did not know this was occurring until our home was put in foreclosure again by Wells Fargo in XXXX XXXX. Wells Fargo was not able to give us nor XXXX a reason as to why this occurred. So we were forced to begin the loan modification application process all over again. Just like the first time we went through this reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "in hopes that they would have a better outcome with Wells Fargo than we did. XX/XX/XXXX we received an approved loan modification from Wells Fargo for a monthly payment of {$800.00} per month with the first payment being made that month. We continued to make payments".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and unfortunately we did not know this was occurring until our home was put in foreclosure again by Wells Fargo in XXXX XXXX. Wells Fargo was not able to give us nor XXXX a reason as to why this occurred. So we were forced to begin the loan modification application process all over again. Just like the first time we went through this: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and unfortunately we did not know this was occurring until our home was put in foreclosure again by Wells Fargo in XXXX XXXX. Wells Fargo was not able to give us nor XXXX a reason as to why this occurred. So we were forced to begin the loan modification application process all over again. Just like the first time we went through this has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and unfortunately we did not know this was occurring until our home was put in foreclosure again by Wells Fargo in XXXX XXXX. Wells Fargo was not able to give us nor XXXX a reason as to why this occurred. So we were forced to begin the loan modification application process all over again. Just like the first time we went through this has a 0% timely response rate to CFPB complaints.
The most common issue reported against and unfortunately we did not know this was occurring until our home was put in foreclosure again by Wells Fargo in XXXX XXXX. Wells Fargo was not able to give us nor XXXX a reason as to why this occurred. So we were forced to begin the loan modification application process all over again. Just like the first time we went through this is "in hopes that they would have a better outcome with Wells Fargo than we did. XX/XX/XXXX we received an approved loan modification from Wells Fargo for a monthly payment of {$800.00} per month with the first payment being made that month. We continued to make payments" in the "XXXX" product category.
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